Vacant job

Are you ready for a bigger challenge? We are now looking for a Technical Product Specialist who wants to help improve the police's digital interaction with citizens! The Swedish Police Authority is Sweden's largest agency with approximately 40,000 employees nationwide. Here, you will have the opportunity to contribute to the Police's mission – to increase safety and reduce crime in society.

Approximately 1,300 employees currently work in the police's IT department. As a Technical Product Specialist with us, you will gain good insight into the police's operations and help make a difference for society as a whole. The digital meeting with citizens is an important issue for the agency, and we have many exciting services in the pipeline that will be developed in the future.

As a state employee at the Swedish Police Authority, we also offer special benefits regarding pension, parental leave, wellness programs, etc. Read more about our benefits and conditions here.

As a Technical Product Specialist in the e-services group, you will work together with Product Owners, System Developers, and UX Designers on products within the e-services area used by hundreds of thousands of users. You will be part of an agile team with many contacts both within and outside the police force.

Job Description

As a Technical Product Specialist and expert on our products, you will support and guide the business regarding their questions and needs, as well as support the Product Owner in all matters related to further development, lifecycle management, and troubleshooting during operational issues.

You will work with both self-developed products and procured standard products within the e-services area. For procured products, you will collaborate with suppliers and participate, together with Product Owners and Project Managers, in supplier meetings regarding maintenance, improvement, and further development measures necessary for the product. Conducting tests and ensuring that deliveries from subcontractors meet our requirements is an important part of your assignment.

As a Technical Product Specialist, you are expected to:

• Act as an advisor and expert in technical matters to Product Owners and Project Managers.
• Be proactive in contacting the stakeholders needed to succeed with our deliveries, e.g., the police's operations organization.
• Maintain contact with suppliers regarding the products from a technical perspective.
• Provide technical support regarding the products when developing new e-services.
• Verify that procured products function technically in the police's operational environment.
• Perform system configuration.

Qualifications

This is an opportunity for you who have:

• Relevant education in IT, or equivalent acquired experience assessed by the Swedish Police Authority as equivalent.
• Current and relevant work experience in the operation and maintenance of systems in a Windows environment.
• Good technical understanding with knowledge of both hardware and software.
• Experience as a Technical Product Specialist or a similar role that the Swedish Police Authority assesses as relevant for the position.
• Good ability to express yourself in Swedish, both orally and in writing.

The position requires Swedish citizenship.

We consider it meritorious if you additionally have in the near future:

• Experience with system integrations.
• Experience collaborating with external suppliers.
• Experience with agile working methods.
• Experience in coordination and/or project management within IT that the Swedish Police Authority assesses as relevant for the position.

Personal qualities:

For us, it is important that you are technically interested and thrive in an environment where you have many contact surfaces. To succeed well in the role of Product Specialist, you need to have strong self-drive and good communication skills. We are looking for you who are responsible, engaged, and unpretentious. You have a service-oriented attitude, enjoy problem-solving, and thrive working together with others.

We will place great emphasis on personal qualities.

Union Representatives

Saco-S, [email protected]

Police Federation, Sofia Ask, tel 010-563 87 10

Seko Polisen, Karna Tillheden, tel 073-249 04 22

ST, [email protected]

Other

Employment title: Case Handler

Work location: Stockholm

Working hours: Flexible working hours

Start date: As agreed

Function: Technical Product Specialist

Apply by attaching your CV (we do not want a personal letter) and answering the selection questions via our website by May 26, 2026. Mark your application with reference number A243.797/2026 in the email subject line. The questions are based on the requirement profile for this recruitment, and your answers form the basis for the selection process. Therefore, it is important that you answer the questions clearly and thoroughly and do not refer to other documents, e.g., CV.

Answering the questions is a prerequisite for your application to be considered complete.

Please read more about the police and our operations at www.polisen.se

We warmly welcome your application!