Vacant job

We are specialists in staffing and consulting services within IT and technology – from promising talents and consultants with broad competence to experienced specialists with deep expertise. For you as a candidate, we are a secure partner offering exciting assignments, personal development, and close contact with our advisors. We ensure you get the right assignment for your skills and ambitions – always with the human element at the center.

For our clients, this means we are a reliable provider that can quickly match the right competence with the right needs. In addition to our strong internal consulting organization, we also have an extended partner network, allowing us to offer even greater flexibility and breadth in delivery. Collaboration and quality characterize everything we do, and our core values are summarized in our promise: Empowering the Nordics through people.

Eccera has 300 employees and offices in Stockholm, Gothenburg, Malmö, and Linköping. We are a member of Almega Kompetensföretagen and follow their collective agreement with Unionen.

Do you want to work in an environment where your contribution is noticed every day? We are now looking for several engaged servicedesk technicians for fixed-term positions at Factory Service Desk in Gothenburg. The assignments are available to cover planned parental leave and to meet increased demand related to exciting customer projects.

Here, you will become part of a tight-knit team supporting factories and warehouses across Sweden – in a role where technology, pace, and business-close work are at the center. As a consultant at Eccera, you get a secure employment and gather valuable work experience on assignments with our clients. Your consulting manager supports your development as you continuously gain new experiences and knowledge. An excellent opportunity to build your career.

Your responsibilities

In the role of servicedesk technician, you work in a Factory Service Desk that differs from traditional support. Here, you work close to the business and support business-critical systems related to production and warehouse management.

You handle incidents and cases with a high resolution rate and work actively to get the business back up and running quickly. The work also includes support regarding central infrastructure such as networks, storage, and equipment on the factory floor.

You become part of a team that works in 3-shifts according to a rolling schedule designed by the team itself – creating a good balance between structure and flexibility.

Currently, the client is in an intense launch phase, which means a high pace, varying workdays, and the opportunity to influence a business-critical environment.

Your profile

We are looking for you who thrive in a dynamic and sometimes demanding environment where you take responsibility and work solution-oriented. You have an interest in IT and feel comfortable in a role where you support users and systems in operations-close businesses.

You are a person who likes to collaborate but can also work independently when required. You have good communication skills and are confident in handling different types of cases, even when the pace is high.

To succeed in the role, you are curious, responsible, and not afraid to roll up your sleeves when needed. You enjoy working in complex environments and are motivated by solving problems that make a real difference to the business.

What we offer

At Eccera, you get the tools you need to reach your goals. We offer all our consultants qualified training and certifications in the latest technology. We place great value on our employees continuously developing. Therefore, we offer you the opportunity to create an individual training plan, where we cover both study materials and the certifications themselves. During your development, we will match your competence to the right assignment as you advance.