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Support Technician in Malmö – 6-Month Assignment

Sway Sourcing Sweden AB

Skåne län, Malmö

Previous experience is desired

179 days left
to apply for the job

Do you want to work closely with users and solve technical problems in a varied daily routine? We are now looking for a Support Technician who thrives in a high-tempo role with lots of human interaction and a focus on solutions 💡

About the assignment
In the role of Support Technician, you will provide user support and service regarding technical issues, troubleshooting, and account management. You are an important part of ensuring a smooth IT environment for the business.

Your main responsibilities
You will primarily work via telephone and ticketing systems, continuously receiving and handling incoming cases 📞💻 Common cases include:

  • Troubleshooting network equipment
  • Account management
  • Handling simple technical issues
  • Support related to hardware and system solutions

Requirements

  • Experience working in a service desk or similar support role
  • Good experience with troubleshooting in IT environments
  • Experience with network-related troubleshooting
  • Knowledge of account management and user administration
  • Experience working with ticketing systems
  • Good communication skills and a service mindset
  • Fluent Swedish in speech and writing

Merits

  • Experience with onsite support
  • Experience working with hardware in combination with system solutions

About the assignment
📍 Location: Malmö (100% on-site)
📅 Period: April 6, 2026 – August 31, 2026
👤 Scope: Full-time

About Sway Sourcing
Sway Sourcing is an innovative recruitment partner specializing in matching the right talent with the right company – quickly and efficiently. Our main focus is on Finance, Administration, HR, Marketing, and IT, but we also have the broad expertise and flexibility required to deliver tailored recruitment solutions across all industries.

Although we are a relatively new player, we have already built trust with many of Sweden's largest companies and work both nationally and internationally. With bases in Sweden and Spain, we offer a unique combination of local expertise and global reach. Our strong network and deep industry insights make us an obvious partner for companies that want to stay one step ahead in their recruitment.

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