Vacant job
- Jobs
- Junior IT Technician Wanted in Stockholm (Sundbyberg)
Junior IT Technician Wanted in Stockholm (Sundbyberg)
Incluso ABStockholms län, Stockholm
Previous experience is desired
13 days left
to apply for the job
We are looking for a junior IT technician for a company in Stockholm (Sundbyberg). Start in May, 2 years fixed-term assignment to begin with.
Background
The role of IT support technician primarily involves handling orders, resolving incidents, and answering queries, both via our ticketing system, phone, and helpdesk. The role includes installation and troubleshooting of both hardware and software.
Responsibilities
• Manage incoming cases in our ticketing system
• Ensure information and classification, priority, etc.
• Resolve incidents according to SLA / OLA
• Installation and troubleshooting of both hardware and software
• Act as a dispatcher and send cases to the correct handling group
• Dispatch ordered software
• Add/remove different types of permissions
• Administer user accounts
• Document solutions/procedures for known issues in the knowledge database
• Support during internal and external live broadcasts
Security clearance: Security clearance and background check are required.
This is a 100% consulting assignment via Incluso in Stockholm (Sundbyberg). Start in May, 24 months fixed-term assignment to begin with, with the possibility of extension thereafter. This assignment is 100% on-site in Sundbyberg.
Please apply with your CV and motivation via the link below. We present candidates continuously.
The responsible recruiter at Incluso is Emma Hörnsten.
🖐 Was this job fit for someone?
Other jobs in the same field
Maybe it’s time to broaden the search with these available jobs