Vacant job

We are looking for staff for passenger services at Umeå Airport! Here you will become a key person in the airport's daily operations. You will work in a dynamic environment where no day is the same – whether you are handling passenger check-in, working in security control, or ensuring that everything runs smoothly for both passengers and airlines.

This is the role for you who thrive in a fast-paced environment, love service, and want to meet people from all over the world – giving them the best start or end to their journey!

What does the role entail? You will welcome travelers at check-in, check passengers in security control, handle baggage, and ensure that everyone has the correct travel documents for their flight. At the information desk, you will assist passengers with inquiries, baggage issues, and ensure that their experience at the airport is smooth. Since the airport works integrated across unit boundaries, the position also includes other tasks, such as cleaning and support for PRM (passengers with reduced mobility) to ensure a safe and comfortable journey. In your role, you will work in several different data systems, including at check-in.

The position is 80% and includes scheduled shift work, including work every other weekend.

Who are you? We are looking for someone who wants to work in service and enjoys meeting new people every day.

You have:

• Good knowledge of Swedish and English, both spoken and written

• Computer skills and a quick ability to learn new systems

• Experience in customer service, service sector

Meritorious:

• Knowledge of additional languages besides Swedish and English

• Driver's license B, as working hours are irregular

As a person, you are meticulous, responsible, and thrive in a fast-paced work environment. You take initiative and have a good ability to solve problems. Since we always work in teams, it is important that you have good collaboration skills and enjoy working together with others. You like helping people and strive to deliver world-class service!

What do we offer you? At Umeå Airport, you will be part of a dynamic and forward-looking airport that is constantly evolving to meet future needs and contribute to Umeå's growth. Here you will have the opportunity to broaden your skills and work with varied tasks in an exciting environment. In this role, you play a crucial role in creating a smooth and positive experience for our travelers – giving them the best possible start to their journey!

If you have questions about the position, please contact Tove Svalstedt at [email protected]

The application deadline is March 24th, selection is ongoing, and the advertisement may close earlier, so do not hesitate to apply today!

What is it like to work at Swedavia? Our focus is to enable sustainable travel and encourage innovation to create a welcoming, safe, and inclusive workplace where you can grow and make a real difference – read more here! Work with us | About Swedavia

For an objective and fair recruitment process, we use psychological tests as part of the selection process.

As airports are a security-classified operation, all candidates who proceed in the recruitment process undergo a background check. For certain positions, a security clearance is also required. Swedavia is also a drug-free workplace with a zero-tolerance policy towards drugs. Drug tests are conducted before employment and randomly during employment.