Vacant job

Shift Leader at O’Learys Växjö

About the position: We are now looking for an experienced and dedicated shift leader who wants to contribute to the success of O’Learys Växjö. The role involves supporting the restaurant manager by leading the staff during shifts, assisting as needed, and ensuring quality across all aspects of the operation, including service, bar, kitchen, and activities. The role also includes ensuring that all procedures and manuals are followed to guarantee a positive guest experience. You will work in the operation yourself, be flexible, and work where needed, such as in service, as a bartender, or as the activities manager.

About you

We are looking for someone who values equality and respect towards both colleagues and guests. Your passion for food, service, and creating memorable guest experiences will be crucial in your role with us. We seek someone who will be a proud member of the O’Learys family and strives to maintain a high standard and quality in everything you do, both individually and as part of our team.

Your responsibilities will include:

• Supporting the Restaurant Manager by leading the staff during your shift and ensuring that the operation runs efficiently, including service, bar, kitchen, activities, premises, guests, etc.

• Ensuring that checklists are followed and checked during shifts + signed by you as the shift leader

• Planning and preparing the venue and staff for upcoming bookings, including table arrangements and staffing plans

• Coaching and ensuring quality among the staff in all areas of operation during shifts

• Being responsible for sound, visuals, and music throughout the venue, as well as ensuring the correct sports broadcasts are shown on the screens

• Actively working in the operation and being flexible, performing tasks such as service, bartender, or activities manager as needed

• Ensuring functioning cash systems, payment terminals, and other technology during operations

• Being responsible for resolving and managing any issues that arise during operations and involving relevant parties as needed

• Ensuring guest satisfaction and compensation during shifts

• Ensuring opening and closing procedures are followed if the Restaurant Manager is not present

• Handling phone calls and bookings, as well as ensuring correct cash handling and daily closures in the absence of the Restaurant Manager

• Reporting discrepancies, conducting training, ensuring guest well-being, determining staff breaks, and sending staff home if necessary in the absence of the Restaurant Manager

Desired experience and qualities:

• Experience as a shift leader/area manager in a restaurant/bar and good cash handling skills

• Worked as a bartender and server for several years

• Fluent in spoken and written Swedish and has good knowledge of English

• Natural leader, problem solver, relationship builder, and possesses strong project management skills

• Excellent verbal communication skills.

Does this sound like something for you?

Don’t hesitate to apply for the position today, interviews are ongoing. If you have questions about the position, contact Emma Öberg, Restaurant Manager at [email protected]. We look forward to hearing from you!

What do we offer you?

• Personal development

• Career advancement opportunities

• Collective agreement

Start: By agreement

Extent: 75%

Working hours: By agreement, predominantly evening work based on our opening hours.

Location: Växjö

About O’Learys

O’Learys is more than just a restaurant. It is an entertainment center that, in addition to the love of sports, food, drinks, and good vibes, is a meeting place filled with activities and entertainment every day of the week. In addition to our extensive range of activities for both large and small, we also offer live events and concerts with some of Sweden’s biggest DJs, bands, and artists.

We believe in research-based and objective evaluation methods to support the work of finding the right person for the right role. For this reason, we use Alva Labs assessment methods in our recruitment processes to help us identify candidates most likely to thrive and fit the role.