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Customer Service and Customer Knowledge in Banking in Gothenburg
Amendo Konsult & Bemanning ABVästra Götalands län, Göteborg
Previous experience is desired
3 days left
to apply for the job
We are now looking for you who want to work with customer knowledge and customer service in the banking sector in central Gothenburg.
Working hours are scheduled for weekdays 8 AM to 5 PM. Start immediately.
Job Description:
Assist and provide the best possible service in phone conversations with the bank's customers.
Handle incoming customer calls and administrative tasks related to customer knowledge.
You will be part of a team of dedicated and knowledgeable colleagues who strive together to achieve good results. The position begins with an introduction to create the best possible conditions for you to succeed in your role.
This is a consulting assignment for 3 months with an immediate start and opportunities for extension. As a consultant with us, you will have the chance to learn about the industry, develop your skills, and create a network that opens doors for the future.
Qualifications and Attributes We are looking for someone who: - Has completed secondary education - Has fluent language skills in Swedish and English, both spoken and written - Has good knowledge of the MS Office suite - Has previous experience in a service-oriented role
You are self-driven in your work while being a team player and want to contribute to spreading good energy and are motivated by working in a goal-oriented environment. As a person, you are empathetic, positive, flexible, and respectful in your interactions with both customers and colleagues.
Previous experience from the industry is an advantage.
This is what you get as a consultant at Amendo 💙 Our greatest asset is our colleagues! To do a good job with our clients, it is important that you feel comfortable with us. As a consultant at Amendo, you will have a secure, engaged, and supportive employer with a well-known brand. You will also have an industry-savvy and present Talent Consultant Manager that you can always turn to.
As a consultant, you will go out on assignments with our clients and assist them during a project, a temporary need, or when they need to support their operations with experienced competence for any other reason. Our consulting assignments can be both long and short - and sometimes there is also the opportunity to be over-recruited to the client company.
Working as a consultant gives you the opportunity to build on your experience, develop your network, and get to know different companies and industries. You often have a more flexible job description with opportunities for new challenges and tasks. This allows you to continuously develop your skills, experience, and communication and collaboration abilities.
As our consulting colleague, you will have access to our benefits portal Benify. In this portal, you can utilize your wellness allowance and take advantage of great offers and discounts on various services and products.
About Amendo 👋🏻 Amendo is one of Sweden's leading players in staffing and recruitment with a clear focus on finance, banking, finance, and insurance. We are an expanding company with offices in central Stockholm, Gothenburg, Malmö, Sundsvall, and Örnsköldsvik.
Feel free to follow us on Linkedin, Instagram, Facebook, and TikTok!
Amendo is part of Amendo Group, which has been working with the future's competence since 2001. The group also includes Lagotto Executive Search & Interim and Amendo Tech.
Questions and Contact 📞 If you have any questions or concerns, please feel free to contact Amendo's Talent Consultant Manager Lina Johansson at [email protected]. As we meet candidates continuously and the position may be filled before the application deadline, you are warmly welcome to apply for the position as soon as possible. We look forward to your application!
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