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Service Advisor for Truck Workshop in Linköping

Engströms Lastbilar AB

Östergötlands län, Linköping

Previous experience is desired

28 days left
to apply for the job

Do you want to work in a safe and stable family business where competence, commitment, and development are at the center?

We are now looking for a Service Advisor for our truck workshop in Linköping – a key role for both customer experience and our daily operations. With us, you will be part of a company focused on long-term goals, strong team spirit, and great professional pride.

About the role

As a Service Advisor, you are the link between the customer and the workshop. You are responsible for the entire service process – from the first customer contact and booking to follow-up and invoicing. Your mission is to ensure high quality at every step, meet customer needs, and contribute to efficient and profitable workshop operations.

You work in a service team that collaborates in daily operations, ensuring customer satisfaction from drop-off to pick-up. Your responsibility as a Service Advisor includes managing the reception of the vehicle, communication with the customer while the vehicle is in the workshop, and any changes to the booking. You are also responsible for handling leads in Scania's digital environments and ongoing invoicing of workshop jobs.

Here, you will work in a technically advanced environment where your understanding of vehicles, structure, and the whole is crucial for creating the best possible solution for the customer.

Why you should choose us

With us, you get more than just a job:

- A safe and stable family business with a long-term perspective

- Great development opportunities within the company

- Colleagues with high competence who are eager to share their knowledge

- A work environment characterized by collaboration, commitment, and professional pride

- We believe in growing together – both as a team and as individuals.

Who are you?

You have a good technical understanding and thrive in an environment where structure, quality, and accuracy are crucial. At the same time, you have a strong customer focus and are driven to find solutions that create value – both for the customer and the business.

To succeed in the role, we see that you:

- Have technical understanding and experience with heavy vehicles

- Are structured and work systematically

- Have good administrative and digital skills

- Can prioritize easily

- Are communicative and professional in your interactions

- Are engaged, responsible, and have a natural drive

You are a team player who wants to contribute to the whole and is motivated to work in an organization where quality and customer satisfaction are the focus.

A requirement for the position is that you have a B driver's license, but having a C and/or D license is an advantage.

Other information

The position is full-time.

If you want to know more about the position, you are warmly welcome to call or email our Service Manager at 013 - 255055 or [email protected].

Does this feel like the right assignment for you? The application deadline is March 15, but the position may be filled earlier, so submit your application today!

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