Vacant job

Your new role

Do you want to work in a role where you can combine service, problem-solving, and customer dialogue in a fast-paced environment? We are now looking for a Customer Advisor for a customer center in the energy sector in Jönköping. Here you will have a varied everyday life with many points of contact and the opportunity to make a real difference for customers – every day.

You will work in an organization with a high inflow where you need to be comfortable in customer dialogue, structured in your work approach, and enjoy handling multiple cases simultaneously. The role is suitable for you who are service-minded, proactive, and have a naturally advisory and sales-oriented approach.

Examples of tasks: - Receive and manage customer cases via phone, email, chat, and web - Provide advice and support related to energy services and utilities - Administer and follow up on customer cases in various systems - Work with relationship-building dialogue and processing of existing customers - Ensure high quality, service level, and effective problem-solving - Handle cases with confidentiality and security awareness requirements

You will work for an established player in the energy sector with an important societal function and a strong focus on customer service, secure delivery, and sustainable solutions for the future. The customer center is a central part of the business and plays a crucial role in creating satisfied customers through professional advice and quick support.

Assignment scope: Full-time (39 hours/week) Employment type: Fixed-term employment as a consultant via JobBusters. Work model: On-site in Jönköping Salary: By agreement Start: March 2, 2026 End: May 31, 2026, with the possibility of extension Application deadline: We conduct ongoing selection In your application: Ensure that it is clearly stated that you are qualified according to the client's desired qualifications.

• At least 1 year of experience in customer service or advisory customer contact via phone, email, chat, or similar channels

• At least 1 year of experience in support within the energy sector

• Experience working with security-classified assignments

• Experience working in the public sector

• Good computer skills and experience working in multiple systems simultaneously

• Good communication skills in spoken and written Swedish

• Ability to work in a structured manner and handle multiple cases simultaneously

• Secure employment with collective agreements, insurance, and occupational pension

• Wellness allowance and employee discounts and offers via Benifex (e.g., in health, leisure, transport, and healthcare)

• Flex pension and access to Lifeplan pension services

• Extra compensation during parental leave

• Occupational health services

• Long-term assignments and personal contact with your consultant manager

• Opportunity to build valuable experience, networks, and future development

We review applications continuously. Since processes in the consulting world often move quickly, the position may be filled before the application deadline – so do not wait to submit your application!

You do not need to write a personal letter; instead, we ask you to answer the selection questions when applying.