Vacant job

As a receptionist with us, you are our cheerful face to the world!

The first impression of Tjörnbro Arena is created in your interaction. Our guests turn to the reception with both big and small questions, which is why we are looking for someone who sees every guest, spreads positive energy, and has a solution-oriented mindset.

You take initiative, are service-oriented, and enjoy working both independently and in a team. You are responsible and driven by good collaboration with your colleagues.

We are looking for a reception manager for full-time work, with working hours mostly during office hours, but evenings and weekends may also occur. The employment is temporary from March to August, with the possibility of extension.

The role includes, among other things, the following tasks:

• Traditional reception work such as check-in and check-out of guests and handling incoming calls and emails
• Scheduling receptionists, receiving sick leave notifications, etc.
• Assisting guests with questions and requests before, during, and after their stay, as well as being responsible for all private bookings.
• Managing our OTAs and camping guests.
• Actively working with upselling, ordering goods, and ensuring the budget is maintained.
• Following up and ensuring high guest satisfaction, such as reviews and compensation.
• Ensuring that the reception area is welcoming and in good condition according to given guidelines
• Ensuring that structure and order are followed in the reception
• Coordinating with our partners and all activities.

Previous experience in reception work is a requirement. Very good computer skills are a must.

Experience with Bookvisit & Visbook is an advantage.

Does this sound like something for you?

Apply via email.