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Customer Advisor with a Passion for Service

Swedbank AB

Dalarnas län, Avesta

Previous experience is desired

14 days left
to apply for the job

Do you have a passion for providing world-class service?

At Swedbank, you have the opportunity to:
  • Be the face of the branch by offering the best possible service and treatment to Swedbank's private and corporate customers.

  • The tasks are varied and include handling service inquiries in unbooked customer meetings and working nationally with service inquiries via incoming phone calls.

  • Contribute to our goals through effective working methods with a strong focus on increased accessibility, customer satisfaction, and proactivity.

  • Further develop and broaden your skills – there are several career opportunities within the bank, and personal development is encouraged.

In this role, you need to:
  • Be passionate about service, put the customer first, and contribute to customer satisfaction by being proactive in customer meetings, having good business acumen, and being solution-focused.

  • Have an interest in informing about our products and services to our private and corporate customers, as well as the ability to digitalize and guide customers in our digital channels.

  • Have an open mind, be curious, and adaptable to new working methods.

  • Have a strong drive, the ability, and willingness to contribute to both individual and collective goals.

With us, you can experience:
  • Personal and professional development through self-leadership and continuous growth.

  • Meaningful work that positively impacts our workplace, our customers, and society.

  • An open and collaborative culture that encourages cross-functional teamwork and offers networking opportunities.

  • A supportive and inclusive environment that promotes a balanced and sustainable work-life situation, with flexible working conditions when suitable for the role.

  • Benefits such as our employee banking products, pension plan, stock-based reward programs, and voluntary group insurance.

Join our team and...

Become part of an engaged team where you make a real difference. We work in a high customer flow and in a business that is constantly evolving – therefore, we are looking for someone who is curious, adaptable, and has a strong desire to provide world-class service. As a customer advisor at a service office, you are the face of Swedbank and have the opportunity to work both locally and nationally. We focus on accessibility, proactivity, and customer satisfaction – and grow by collaborating, trying new things, and learning together. Jenny Alfredsson, your future manager.

We look forward to your application by 2026-02-15.

Location: Avsta

Hiring manager: Jenny Alfredsson 072-2187922

We may start the selection process during the application period and welcome your application as soon as possible.

We have made our choice of recruitment media and therefore kindly ask for no contact from advertisers or sellers of other recruitment services.

Swedbank is an inclusive employer and does not discriminate based on gender, age, sexual orientation or identity, ethnicity, religion, or disability - everyone is welcome.

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