Vacant job

Do you want to work for a company that truly makes a difference – for both customers and employees?

At Jula, you get the chance to grow in a winning customer service team, where your contribution matters every day. We are now looking for two new Customer Service Agents who want to join us on our exciting journey and create fantastic customer experiences! As a Customer Service Agent at Jula's customer service in Skara, you will meet Swedish and Norwegian customers daily via phone, email, and chat. You will be part of a large and dedicated team where collaboration, pace, and a strong corporate culture shape our everyday life. In this role, you will handle questions about technical product support, e-commerce, product range, and membership – all in line with our customer service policy and set goals.

What’s in your CV? 

You are at least 18 years old, comfortable with computers, and have good knowledge of Swedish, both spoken and written. Experience in customer service or other service professions is a bonus – and if you are familiar with Jula's product range, that's extra points!

Who are you? 

You want to be part of a forward-thinking company, where the work environment is as important as the customer experience. You are a problem solver who is passionate about helping others. You are curious, responsible, and enjoy developing, as well as thriving in a team where we support each other and share knowledge. 

What do we offer?  

Our unstoppable journey means change – and we welcome your thoughts and ideas! From the tasks you perform to how we develop our business, your opinions, efforts, and new ideas matter. There are no predetermined career paths at Jula. Instead, we offer you the opportunity to reach as far as you want. 

Good to know 

The positions are permanent with a basic schedule of 80% and a 6-month probationary period. Start date is according to agreement, and the location is Jula's headquarters in Skara. If you feel that you would be a good fit for this role, do not hesitate to apply directly! We conduct interviews on an ongoing basis, and the positions may be filled before the application deadline. The application deadline is February 22, 2026. 

Questions?

If you have questions about the positions, please contact Customer Service Team Leader Rune B Johansen at 076-8298210 or [email protected] (javascript:void(0)).