Financial Assistant to Region Kronoberg's Contact Center

In Region Kronoberg, we are 6,500 people working for the best of Kronoberg's residents – every day! We are responsible for healthcare, public transport, regional development, and culture in the county. Our goal is for our employees to thrive, grow in their professional roles, and be able to influence their workday.

We are now looking for a financial assistant to Region Kronoberg's contact center. The department's mission is to provide customer service to the region's residents by managing the region's hospital receptions, switchboard, and customer service for fee and invoice inquiries. The department also administers the development of the region's fees and charges for healthcare.

JOB RESPONSIBILITIES

With us, you will be part of a customer service team where you will work together to answer questions about patient fees. You will provide customer service to both internal employees and external customers, such as patients and relatives, via phone, email, and mail. You will manage cases related to invoice inquiries, patient contributions, high-cost protection, and patients' rights to care, etc.

You will be an important part of a team that continuously works together to develop our service to deliver good service to our customers.

QUALIFICATIONS

You who are applying should have at least a high school education in finance and a few years of experience in administrative financial work and/or customer service. You have good knowledge of Swedish and English, both spoken and written. It is an advantage if you have previously worked with the financial system Raindance.

As a person, you are service-oriented and have good collaboration skills. You are curious and eager to learn new things and can easily adapt to change. You are also meticulous, structured, and care about maintaining high quality in your work.

OTHER

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Contact the responsible recruiter at Region Kronoberg in case of protected identity for further information on how to apply and handling of your personal data.

We kindly but firmly decline offers of advertising and recruitment services in connection with this advertisement.