Swedish and Finnish-speaking Customer Service Representative Wanted!

Do you love helping people and can you speak both Swedish and Finnish fluently? Then you might be the one we are looking for! Visit H1:Part of Responda Group (https://respondagroup.se/) to discover more about us and our corporate culture.

At Responda Group, you will become part of a wonderful team that puts the customer first. We take pride in our corporate culture that encourages joy and development. Join our team and help deliver excellent customer service in both Swedish and Finnish. We offer:

• An inspiring work environment with friendly colleagues and spacious offices
• Continuous training and personal development
• A supportive manager who values your work and growth
• Team activities and the opportunity to be part of a strong community

You will be part of our customer service team based in our beautiful office in Haparanda. The position offers the opportunity to use your language skills by helping Swedish and Finnish-speaking customers solve various issues. Working hours are varied Monday - Sunday, including daytime, evening, and weekend shifts. We look forward to your start with us in the fall of 2024.

Your Responsibilities:

You will handle incoming calls and inquiries in both Swedish and Finnish, provide support and solutions to our customers, and represent the company with professionalism and commitment. Working towards set goals and efficiently addressing customer needs will be part of your daily routine.

Opening hours: 06:00-23:00 every day of the year.

To fit the role, we see that you:

• Have a passion for customer service and problem-solving.
• Are a team player with strong collaborative skills.
• Are punctual, reliable, and can manage your work effectively.
• Are meticulous in your work with a focus on quality.
• Speak and write fluently in Swedish, Finnish, and English.
• Have experience in customer service or another type of service.
• Have a high school diploma.

We offer a flexible employment form with the ambition of long-term development with us. Please submit your application as soon as possible via our career page. We look forward to welcoming you to Responda Group – where we strive together to provide the best possible service.

Responda was founded in 1992 and has aimed to become Sweden's best answering and customer service since its inception!You will belong to the production department, which is the heart of Responda Group. Here, our employees work to ensure that our customers' calls are answered promptly and with a high degree of service, quality, and efficiency.

In this process, we have decided not to collaborate with external recruitment or advertising companies and therefore request no contact from any.