Temporary Operations Leader Customer Experience - IKEA Umeå

IKEA Svenska Försäljnings AB

Västerbottens län, Umeå

Previous experience is desired

13 days left
to apply for the job

Operations Leader Customer Experience, IKEA Umeå

IKEA Umeå is now looking for a temporary Operations Leader for our Customer Experience function. 

As an Operations Leader in Customer Experience, you are operationally responsible for all departments within the function. On some days, you will work in the Checkout, Entrance & Playroom, and Customer Service. On other days, you will act as the Operations Leader for the entire department. 

As an Operations Leader in Customer Experience, you will be responsible for the daily schedule, support your colleagues with customer inquiries/corrections, and ensure that operations run smoothly on a daily basis. 

We are looking for someone who truly cares about customers and colleagues – and who is ready to perform at their very best. You are also a person who brings your own initiatives and dares to try new paths! 

To succeed in this role, we also see that you: 

- View this as an opportunity to develop your leadership skills

- Have a passion for selling, achieving your goals, and doing your best for IKEA's customers 

- Enjoy working in a fast-paced, dynamic, future-oriented work environment with a very high tempo 

- Always want to learn more, for the benefit of IKEA's operations and to develop yourself as a person 

- Are open to change and very flexible 

- Have the ability to take your own initiatives 

- Have the ability to prioritize and organize work to make the best use of time 

- Have experience in leadership 

We want you to actively and consciously take responsibility for your health and sustainability. This involves making conscious choices in everyday life that contribute to sustainable health and well-being. We also see that you have the strength to lead yourself. That you have good self-awareness and are aware of your actions and behavior and their impact in different situations. 

You who apply can make amazing things happen - both through your own actions and through others! You are a strong communicator, who inspires your surroundings by being both clear and humble.

Together as a team

For us at IKEA Umeå, it is always most important that you share our values. This means that, like us, you believe in leadership through good example and that you have a strong will to give and take responsibility. As a person, you are humble and strong-willed, and you have the ability to create community and enthusiasm around you.

Apply now!

The position of Operations Leader is for 30.75 hours/week (80%) temporary until 31/8 2025 with the possibility of extension. This is a temporary position. Evening and weekend work is included in the role, and working hours are scheduled between 09:00-20:30 

For questions regarding the recruitment process, please contact Recruitment & Selection Specialist; Úlrika Pétursdóttir at [email protected]. 

Interviews will be conducted on an ongoing basis, and the advertisement may close earlier, so do not wait to submit your application by January 28!

We look forward to your application!

🖐 Was this job fit for someone?
Share

Other jobs in the same field

Maybe it’s time to broaden the search with these available jobs

Keyword / Occupation
Latest posts
  • Electricity prices - Electricity Prices in Sweden: Variations and Tips for January 14-15, 2025
    Tue, 14 Jan 2025 - 19:01
  • Promocode - Get 25% Off Valentine's Day Gifts at Smartphoto!
    Mon, 13 Jan 2025 - 16:00
  • Inflation -
    Wed, 8 Jan 2025 - 18:05
  • General - Statsskuld.se: New Tax Calculations & Job Search
    Thu, 2 Jan 2025 - 19:54
  • Public Opinion - Novus December 2024: Social Democrats on Top
    Tue, 31 Dec 2024 - 14:35
  • Loan - Mortgage Interest Rates in Sweden 2024-2026: Forecast and Advice
    Sat, 28 Dec 2024 - 11:48
  • Swedens Policy Rate - The Central Bank lowers the policy rate: How does it affect your economy?
    Fri, 20 Dec 2024 - 11:48
  • Information about Statsskuld.se - Improvements on Statsskuld.se: News & Updates
    Tue, 17 Dec 2024 - 08:56