Vacant job

About Us

Hello! We are Clockwork. According to the Swedish Companies Registration Office, we belong to the staffing industry, but we do not see it as working with staffing (not recruitment either, for that matter) – we work with people! Sure, we recruit managers and specialists, we provide skilled labor to industries, tech companies, trading companies, and others, we help schools enhance their competence, and we match talents and skills to the needs of the labor market. But our offering is really about one thing: the power to move forward. Therefore, we prefer to say that we are in the “better-future industry.” With high competence, personal commitment, and an unpretentious approach, our ambition is to be a charging station for people and companies that want to develop every day. You can draw strength from us in over twenty cities from Stockholm in the south to Luleå in the north. Feel free to read more at www.clockworkpeople.se (http://www.clockworkpeople.se)

About the Company

At Clockwork, we are now looking for customer center employees for our client in central Sundsvall. We are looking for someone who wants a varied job with great opportunities for personal development and where you can work together in a positive team environment. As a customer center employee, you are the company's face to the outside world. This means a broad and interesting role for those who want an exciting job and want to contribute to social and economic sustainability.

Your Responsibilities

We communicate with our customers via phone, email, chat, and in our reception. Each interaction is unique and professional regardless of how we are contacted. The job involves receiving incoming calls where you respond to various inquiries, provide information, and handle error reports.

Your Profile

We are looking for someone with a high school diploma and work experience in customer service or switchboard. You need to feel comfortable using digital tools and you handle the Office suite. You have good communication skills to express yourself in both spoken and written Swedish and English. Other language skills are a plus. We offer an independent working style with great personal responsibility and close collaboration with colleagues within the department and with colleagues in other departments. You feel secure in the customer service role and enjoy providing exceptional service to our customers. The workday can change quickly, and you may need to reorganize and prioritize tasks; you need to be able to handle multiple tasks simultaneously. You will work in a smaller, close-knit team that is committed to efficiently developing the work together, where we want you to contribute to the ongoing digital development that we are passionate about and proud of. We place great emphasis on personal suitability.

Application

In this position, you will be employed by Clockwork and work on behalf of our client. Working as a consultant at Clockwork gives you a broad network, good career opportunities, and excellent chances to influence both your work situation and personal development. As an employee with us, you will receive an attractive employment package with a competitive salary, overtime compensation, vacation, wellness benefits, occupational pension, and insurance according to collective agreements. To fit into the consultant role, we see that joy, commitment, and business acumen reflect your personality. How does the application process work? We apply ongoing selection, so send in your application today! If you have any questions about the position, you are warmly welcome to contact Mattias Adolfsson at or by phone at 0733512725. Register your application via www.clockworkpersonal.se (http://www.clockworkpersonal.se).