Vacant job

• Offer the best possible reception and business-like service to Swedbank's private and corporate customers.

• Collaborate with other colleagues by being proactive and engaged in your customer meetings by finding solutions and needs and contributing to the group's well-being and results.

• Have varied tasks as we work both locally and nationally.

• Further develop within Swedbank – there are many career paths within the bank, and internal mobility is encouraged to broaden competence, personal development, and the bank's competitiveness.

• Have a high level of service and be engaged with the ability to put the customer at the center.

• Be solution-oriented and goal-directed with a passion for business that can make a difference for our customers.

• Be a team player who strives for the team's success as much as your own.

• Have experience in customer service, proactivity, and sales.

• Personal and professional development through self-leadership and continuous development.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and offers networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life situation, with flexible working conditions when it suits the role.

• Benefits such as our offerings for employee banking products, pension plans, stock-based reward programs, and voluntary group insurance.

be part of a wonderful team with a mission that makes a difference. We live in constant change and are not afraid to adapt and try new things. We are driven by accessibility, proactivity, and customer satisfaction. You are Swedbank's face to the outside world and an incredibly important part of our business. As a Customer Advisor in Sales & Service, you have the opportunity to work both locally and nationally, and for me, it is crucial that we work as a team to achieve both individual and common goals." - Åsa Sundström, your future manager.

we will use the AI chatbot Hubert. Please note that a digital chat interview is a mandatory step in this process."

Information about the AI chatbot Hubert processImmediately after you submit your application, you will receive an email and SMS with a link to our AI chatbot Hubert. You are encouraged to complete the chat interview as soon as possible, no later than within the next 5 days.

The purpose of the Hubert interview is to give all candidates the opportunity to tell more about their skills and experiences. We also want to ensure that the assessment is done in an objective and structured way based on the profile we are looking for. We strive for a fair and transparent assessment in the recruitment process.

GDPR & PrivacyYour privacy is important to us. All processing of personal data is done in accordance with GDPR. Information on how we handle candidates' personal data can be found here.

Location: Service Office Stockholm, Hamngatan

Recruiting Manager: Åsa Sundström

Please note that the recruitment process may take a little longer than usual due to the Christmas holiday.

We have made our choice of recruitment media and therefore kindly ask for no contact with advertisers or sellers of other recruitment services.

Swedbank is an inclusive employer and does not discriminate based on gender, age, sexual orientation or identity, ethnicity, religion, or disability - everyone is welcome.

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