Are you ready for a bigger task?

The Swedish Police Authority is Sweden's largest authority with approximately 40,700 employees across the country. With us, you get the opportunity to contribute to the Police's mission – to increase safety and reduce crime in society.

The North Police Region is the largest region in terms of area. The region consists of the four northernmost counties in Sweden and is organized into four police areas: Jämtland, Norrbotten, Västerbotten, and Västernorrland, which are collectively divided into 12 local police areas.

The Västernorrland Police Area is divided into three local police areas: Medelpad, Northern Ångermanland, and Southern Ångermanland.

The Southern Ångermanland Local Police Area is part of the Västernorrland Police Area. Within the local police area, there are intervention and crime prevention activities, investigation groups, as well as support and service.

The service office is the face of the Police Authority and often the first contact for the public - an important point of contact. The operation is both an authority exercise and a service function with accessibility for both external and internal service. Serving as an administrator in the reception is a significant job in strengthening trust in police operations by having commitment, quality, and security in the handling of cases combined with efficiency.

The position is a summer temporary position during the period from June to August, starting in week 23 or by agreement. There may be opportunities for extension of hours before and after this period.

JOB RESPONSIBILITIES

As a summer substitute at our service office, you will have an important role within the framework of the police's service mission. You will assist the public and, among other things, work with police authority matters in the reception. You will be the authority's face to the public and perhaps the visitor's first contact with the police.

Main job responsibilities:

• Process passport and identity card applications

Other common job responsibilities may include:

• Receive and register reports from the public
• Handle lost property
• Release confiscated items
• Receive permits and submitted weapons
• Additional tasks may arise as the inflow of cases can vary greatly.

A prerequisite for you to start working as an administrator at the service office is that you are approved and certified in the mandatory internal training that begins in the first two weeks.

The working hours are primarily scheduled during the day.

There may be work at another location within the police area.

QUALIFICATIONS

We are looking for someone who has:

• Completed high school education or equivalent knowledge acquired in another way
• Current work experience in service and administration involving personal contacts that the employer considers relevant for the position
• Good computer skills and ease in learning new IT systems
• Good knowledge of Swedish and English, both spoken and written
• Driving license B

It is advantageous if you also:

• Have current experience of working within the police, another authority, or public administration that the employer assesses as relevant for the position
• Are a police student
• Have knowledge/skills regarding police data systems such as RES, lost property, PÄR, and Durtvå
• Have current experience of working in a reception that the employer assesses as relevant for the position

Personal qualities

As an administrator at our service office, there are demands for commitment, availability, and efficiency. Since the work pace varies, we believe that you are a person who thrives and is driven by this, while it does not affect your accuracy or customer interaction. We further believe that you have a service-oriented and flexible approach as well as good collaboration skills. Since the work is outward-facing and involves daily contact with people, we place great importance on your communicative ability. You also need to be responsible and have the ability to create structure as well as prioritize and organize your work.

We will place great emphasis on personal suitability.

OTHER

Job title: Administrator
Work location: Kramfors
Working hours: Weekly planned
Start date: 2026-06-01 or by agreement
Function: Reception administrator

Apply by attaching your CV (we do not want a personal letter) and answering the selection questions. The questions are based on the requirement profile for this recruitment, and your answers will form the basis for the selection process. Therefore, it is important that you respond clearly and thoroughly to the questions and do not refer to other documents, e.g., CV. Answering the questions is a prerequisite for your application to be considered complete.

Please note that requirements and any merits must be fulfilled at the time of application.

We use e-recruitment to streamline and quality assure the recruitment process. Applications for this position will only be accepted via the Police's recruitment support Visma Recruit.

If you have protected personal information, references, or similar information that you consider to be sensitive, we recommend that you contact the responsible HR consultant before proceeding with your application.

If you want to supplement your application, please contact the responsible HR consultant.

The Swedish Police Authority is Sweden's largest authority. We offer you a workplace that stimulates diversity, creativity, and personal development.

Please read about our benefits as an employee of the police at: https://polisen.se/erbjudande (https://polisen.se/erbjudande)

We conduct our operations according to the six principles of the state value base: democracy, legality, objectivity, freedom of opinion, respect, as well as efficiency and service. As an employee within the police, you are expected to act according to these and contribute to their maintenance. This is a prerequisite for legal certainty, legal security, and for the police's legitimacy in society. As a representative of the police, you respect everyone's equal value and create trust in the police.

Please read more about the police and our operations at polisen.se (https://polisen.se)

Warm welcome with your application!

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