Vacant job

We are looking for an Engaged Claims Advisor for our client Werksta in Örebro. Take the chance and apply today!

This is a direct recruitment and you will be employed directly by Werksta Örebro. 

About the position We are now looking for an engaged and meticulous Claims Advisor for Werksta in Örebro! With us, you will have a central and responsible role in the claims process, where you are an important link between the customer, workshop, and insurance company. The work involves receiving and inspecting damaged vehicles, assessing the extent of damage, calculating damages, and ensuring an efficient flow from the first contact to the completed repair and handover of the customer's car. At Werksta Örebro, you will have the opportunity to grow in a modern environment alongside knowledgeable and engaged colleagues.

Responsibilities

• Receive and inspect damaged vehicles and document damages carefully.
• Coordinate with customers and insurance companies to ensure correct claims handling.
• Create and update claims reports and assist with damage calculations.
• Work closely with estimators, technicians, and workshop management to drive the process forward.
• Plan and allocate work to ensure efficient workflows and high quality in the claims process.
• Ensure that customers receive ongoing information and good service throughout the process.
• Contribute to improvement work and share your expertise within the team.

Qualifications

• Experience in damage assessment within the automotive industry is an advantage.
• Comfortable with customer contact and able to create security and trust with customers.
• Good administrative skills and experience in documenting and working in a structured manner.
• Familiarity with Cabas/Cabplan or equivalent systems is desirable. 
• Good computer skills and understanding of digital workflows.
• A valid driver's license (B) is required.
• Able to work independently as well as collaborate in a team.
• Solution-oriented with a focus on service.

Application For questions about the position, contact Johanna at 078558647 or via email: [email protected]

We process applications continuously, and the position may be filled before the application deadline. Therefore, please submit your application today.

About Werksta Benefits and development opportunities for Claims Advisors at Werksta Örebro.

When you work as a Claims Advisor with us, you have the opportunity to develop both professionally and personally. Werksta offers secure employment conditions, competitive salary, collective agreements, wellness benefits, and the opportunity to participate in training and internal development programs. We value our work environment and actively work to ensure you thrive in your profession. Read more about our employment benefits and development opportunities on our career page (https://werkstasweden.teamtailor.com/).

About Werksta Örebro – leading in car damage repair

Werksta Örebro is part of Werksta, the largest independent repair chain in the Nordics. We prioritize quality, customer satisfaction, and engagement, delivering car damage repairs for both private individuals and insurance companies. Together, we are a close-knit team that constantly strives to improve.