Key Account Manager at Nordlo Evolve in Stockholm

Are you a relationship builder driven by creating business value for your customers? Do you have experience in developing customer relationships within IT and thrive in an environment where collaboration, responsibility, and entrepreneurship are in focus? Then you might be the Key Account Manager we are looking for at Nordlo Evolve in Stockholm!

About the Role

As a Key Account Manager at Nordlo Evolve, you will have overall responsibility for some of our most strategic customers. You will lead the commercial work and ensure that we create long-term value for the customer's business.

Together with our Technical Account Managers, specialists, and delivery teams, you will develop both the customer's and Nordlo's business — focusing on partnership, innovation, and results.

Your overall responsibilities include:

Business and relationship development with existing customers
Identifying new needs and development opportunities
Leading and coordinating internal teams towards common customer goals
Contract and price negotiations
Ensuring high customer satisfaction and profitability

About You

We are looking for someone who has the ability to build trust and a desire to collaborate closely with our customers, focusing on customer satisfaction and development. You thrive in an advisory role where you can combine business development with long-term relationships.

To succeed in this role, we believe you have:

Experience in selling and developing IT services, such as IT operations, outsourcing, or IT security
The ability to quickly gain a good understanding of the customer's business and the ability to translate needs into value-creating solutions
Experience in driving complex business processes and managing contracts
The ability to communicate clearly and create engagement at all levels in an organization
A structured yet entrepreneurial approach to your work

It is a merit if you have experience working in teams with roles such as TAM/SDM or delivery manager, as well as familiarity with customers with recurring service agreements.

About Nordlo

Nordlo is one of the leading players in the Nordics in cloud and infrastructure. We offer scalable operational solutions, managed services, and full outsourcing of IT and digitalization services to companies and public organizations. Through close collaboration and responsible choices of innovative technology, we help our customers strengthen their competitiveness and drive digitalization forward.

Nordlo has a turnover of 2.4 billion SEK, approximately 1000 employees at locations throughout Sweden and large parts of Norway.

To ensure you thrive and feel good in our organization, your well-being is important to us. We believe in diversity and actively work towards an equal and inclusive corporate culture. As an employee with us, you can expect the following: