Vacant job

About the position

This is a full-time consulting assignment. You will be employed by Bravura and work as a consultant at the company. There are good opportunities for extending the assignment.

About the company

The company is one of the leading firms in IT and business processes, with a global presence and a wide range of services and solutions. More information will be provided during a potential interview.

Responsibilities

As a support technician/first line support, your main task is to handle incoming IT issues via phone, email, chat & portal. You will have daily customer contact and will perform troubleshooting, installation, and maintenance in various systems and environments, primarily Windows environments. Additionally, you will be part of a wonderful and cohesive team and will be offered thorough onboarding and training opportunities.

Education, experience, and personal qualities

• Completed education (at least high school level), preferably in IT, data, or technology
• Good knowledge of Windows. MacOS is a plus.
• Previous experience in first line support/service desk or customer service is a plus
• Knowledge of Active Directory, Azure/Cloud, and Exchange/O365 is a plus
• Good knowledge of Swedish and English, both spoken and written

To succeed in this role, you have a solid interest in data/IT and look forward to developing in this area. We believe you have a good sense of service and are communicative in both speech and writing. You describe yourself as a positive team player as you are unpretentious, helpful, and thrive in social contexts. Solving problems is close to your heart.

Additional information

Start: Immediately (considering notice period) Location: Bromölla Salary: According to agreement

We use a competency-based methodology in all recruitment processes to ensure unbiased selections. We also work with ongoing selections, which means we will remove the advertisement when enough candidates have applied. If you are shortlisted for the position, we will contact you for a first phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

If you have questions, please feel free to reach out!

[email protected]

010-171 47 10

We recommend that you submit your application promptly as we are conducting ongoing selections.

Welcome with your application!

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