Vacant job

One in every 660 people going to work in Sweden is an ISS employee, and we are proud of that. We are one of Sweden's and the Nordic region's largest service companies, with over 450,000 employees worldwide. Our employees are the core of our business and the key to fulfilling our purpose, Connecting people and places to make the world work better. At ISS Facility Services, we create spaces and environments that contribute to better performance and a simpler, more efficient, and pleasant existence - delivered with care and high quality by engaged employees. Would you also like to be part of our global organization where your job truly makes a difference?

ISS Facility Service is looking for an Experience Host who has a passion for service! For our operations in Stockholm City, ISS Facility Service is seeking a positive and proactive Experience Host who will serve as a floor host at one of Stockholm's finest offices, providing the customer with an extraordinary workday. You are passionate about service, take pride in delivering professionally, and know how to make the customer feel warmly welcomed.

About the Role

We offer an exciting and flexible role with significant responsibility in close collaboration with the manager, colleagues, and our customer. You are part of an Experience Host team that ensures the office always maintains the highest standards and operates smoothly. With a smile, you are always ready to assist and provide customers with an extraordinary experience every day. The location is the customer's headquarters in Stockholm City, with about 1000 employees on-site daily.

There is great potential for development for those willing to learn to work in multiple roles. We collaborate closely between our departments: experience hosts, cleaning, café, catering, and reception. The more people who can work in different roles, the more flexible we become as a team.

Examples of Responsibilities

• Daily customer contact during floor rounds
• Daily check-in with other Experience Hosts during shift changes
• Washing dishes, loading and unloading dishwashers
• Refilling coffee stations and supplies for copying rooms, restrooms, etc.
• Maintaining the customer's premises, light cleaning
• Setting up furniture and meeting rooms
• Basic property and IT tasks
• Monitoring security procedures, locks, alarms, first aid
• Daily collaboration and support with other service functions and cleaning
• Contributing to continuous improvements in customer experience and work routines

Your Profile

To thrive with us and in the role, you need to be an unpretentious colleague who enjoys collaborating while also being able to work independently. Curious and willing to learn, you like to take initiative and solve problems. You have a contagious enthusiasm for work, a keen eye for detail, and are flexible with change. You share our values of honesty, entrepreneurship, responsibility, and quality.

Requirements

• Fluent in Swedish and English, both spoken and written
• At least 3 years of experience in a service role (restaurant, hotel, or similar is an advantage)
• Proficient in Office Suite (Outlook, Excel, Word, PowerPoint)
• Experience learning new computer systems

What We Can Offer You

A varied role where you and your colleagues have the responsibility and freedom to develop your work. We are a close-knit team where we support each other by sharing and having fun together. We place great value on delivering professional service in all situations, where your contribution significantly impacts the customer's overall experience and achieving set goals. ISS is a global organization with a strong focus on development for both employees and customers. Within the ISS organization, there are good opportunities for development in various areas.

Employment Scope

The position is a permanent employment of 40 hours per week with a 6-month probationary period. Rolling working hours Monday to Friday from 07:00 to 20:30. Start as soon as possible by agreement. Ongoing recruitment means that the position may be filled before the application deadline of 2025-02-28.

Note! We only accept applications through registration in our recruitment system. Applications via email or mail will be discarded without being processed.

If you have questions about the position, please contact Petra Westring, Site Manager, 073-436 02 74 [email protected] (mailto:[email protected])

Welcome with your application!