Vacant job

Envac is the proud inventor of the vacuum waste collection system and one of the most innovative companies in the global automated waste collection industry. The company leads the development of future recycling and resource-smart waste management. Envac's vision is to create smarter cities, improve quality of life today, and leave a greener planet for future generations.

Envac's smart vacuum waste collection system contributes to significantly fewer waste trucks, reduced emissions, and a quieter street environment. This way, cities become greener, cleaner, and more sustainable.

Envac Sweden has offices in Stockholm, Gothenburg, Malmö, and Mjölby, employing around 120 people in total.

About the position of Operations Manager
As an Operations Manager at Envac, you will be part of a humble and competent team consisting of technicians and customer service representatives. In your role as Operations Manager, you will be responsible for optimizing planning and coordination of the workload for 26 of Envac's technicians. The complexity of tasks may vary, focusing on planned and urgent service, repairs, and inspection matters at customer sites. In coordination, you are also expected to consider the technicians' geographical locations, sick leave, vacations, and on-call hours. To ensure quality delivery to customers, you will work closely with customer service to confirm and follow up on work orders. Furthermore, you will compile and analyze reports for completed tasks and drive dialogue with Envac's subcontractors and customers to further strengthen Envac's collaborations. In this role, you will be based at Envac's modern office in Sickla, with some opportunity to work from home as needed. Working hours are from 07:00 to 16:00. You will also have the opportunity to work on-call as needed.

Your main responsibilities:

• Coordinate, plan, and organize the workload for a group of Envac's technicians, including on-call, vacations, sick leave, and geographical placement.
• Collaborate closely with Envac's customer service to follow up and confirm work orders.
• Compile and analyze reports for completed tasks and drive dialogue with Envac's subcontractors and customers to further strengthen Envac's collaborations.

About you
We are looking for someone with a technical background and at least three years of experience as an Operations Manager, Service Coordinator, or another equivalent role. You are accustomed to driving communication with various functions and have solid experience in coordinating in a varied and flexible work environment. Furthermore, we seek someone with good system proficiency, a valid driver's license (B), and fluent command of both Swedish and English, spoken and written.

As a person, we are looking for someone who is confident in the role of Operations Manager and possesses a strong work ethic. Order and structure are highly valued by you, while you also thrive on solving problems in challenging situations. To succeed in this role, you need to be a communicative team player who prioritizes the team's best interests and always focuses on the customer. You have a positive attitude and take a long-term view of the relationships you develop. If you are also analytical and have a strong sense of seeing the business from both a broader and more detailed perspective, this is the role for you!

Important for the position:

• Technical background and at least three years of experience as an Operations Manager or another equivalent position.
• Strong experience in driving dialogue and coordinating various functions and parties.
• Good system proficiency and a valid driver's license (B).
• Fluent language skills in Swedish and English.
• Being a communicative team player who values structure, long-term relationships, and problem-solving.

Envac's offer
At Envac, you will be part of a secure company with long-term customers. You will join a competent team and receive thorough training to feel confident in your new role, Envac's solutions, and the industry. You will work in a modern and pleasant workplace and be part of Envac's existing benefits package.

Other
Start: By agreement.
Extent: Full-time, 100%.
Location: Stockholm.
Salary: By agreement.

Do you want to be part of the journey to contribute to greener and more sustainable cities? Seize the opportunity and apply for the position of Operations Manager! We at Needo look forward to hearing from you.