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Customer Service Representative Wanted for Financial Sector in Stockholm

Manpower AB

22 days left
to apply for the job

Do you want to be part of a Nordic team at one of our clients in the financial sector?

Do you have experience in customer service, are pedagogical with customers, and have a strong sense of service? Then we might have a position for you! Our client in central Stockholm is now strengthening their customer service team for evenings and nights. We warmly welcome your application!

Start:

May 2025

Assignment Duration:

The consulting assignment runs until December 2025

Location:

Stockholm

Number of Positions:

2

About the Position:

We are looking for engaged and evening-oriented employees for evening and night work for our client in the financial sector. The department is open around the clock, and you will work on a rotating schedule with varying working hours alongside your colleagues. In this role, you will receive incoming calls from customers, primarily regarding issues related to blocking bank cards and Bank-ID. You will also act as first line support for fraud reports. You will have extensive phone contact with customers, as well as communicate via email and collaborate with other internal departments.

Qualifications:

  • Completed high school education
  • Experience in tasks with significant customer contact over the phone, preferably with card issues
  • Able to work on a rotating schedule with varying hours during evenings and nights
  • Fluent in Swedish and English, both spoken and written

Apply for the position today!

If you have any questions, feel free to contact the responsible recruiter Hanna Luokkamäki at hanna.luokkamaki@manpower.se (mailto:hanna.luokkamaki@manpower.se). Please note that we do not accept applications via email. Selection is ongoing. We look forward to hearing from you!

About Manpower

Manpower is Sweden's leading recruitment and staffing company with tens of thousands of attractive employers across the country as our clients. With our extensive network, both locally and globally, we can offer a multitude of exciting job opportunities that help you build your career, both in the short and long term. With us, you can apply for full-time jobs or part-time jobs alongside your studies.

Offer

Formally, employment with us is based on the same laws and regulations as in the rest of the labor market. We have collective agreements, with everything that entails regarding insurance, occupational pensions, and union relations. As a consultant, you are also offered wellness benefits, and in addition, all Manpower employees have free access to a number of interactive training courses via our e-learning portal PowerYOU. Of course, you will have a consultant manager available to you throughout your employment period who is responsible for your assignment.

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