About Us

Audika is part of Demant and we are Sweden's leading private player in hearing care with over 35 hearing clinics in southern and central Sweden and about 200 employees.

Since 2016, we have been working to help people reach their full hearing potential. We combine the latest technology with the best experts and help tens of thousands of people each year achieve a better quality of life through improved hearing health.

We value that we are all different and our employees have varying backgrounds and skills. Therefore, we always start from the customer's specific needs to find the personalized solution that suits the customer best.

Do you want to make a difference and help others learn to love their ears? Then we want to hear from you!

Do you enjoy making a difference for people?

Do you want to work with engaged and competent colleagues? Are you motivated by challenges? Then maybe we could become colleagues? At Audika, we are experts in hearing and help tens of thousands of people each year improve their quality of life through better hearing. Our vision is to help more people hear better.

Would we be a good match?

For us, customer service is a central and important part of our business. In our Contact Center, about 15 people of various ages and with mixed experience and skills work together. What we have in common is that we enjoy informing and helping our customers while having the opportunity to develop together and contribute to the company's continuous improvement. Previous experience in customer service, reception, or similar tasks is a clear advantage.

If you think we might be a good fit, maybe we should meet?

Does this also apply to you?

High school education and some years of work experience in service or sales?
Experience working with phone and computer as tools?
Ability to collaborate and take responsibility while enjoying performing tasks both independently and in a team?
Fluent in speaking and writing Swedish.
Our corporate language is English.

To do a good job with us, it is important to be engaged and goal-oriented and to set your own goals for what you want to achieve. We are simply looking for someone who always wants a little more and we place great value on social competence. We all want to take responsibility and meet our customers' expectations, which means that we always focus on teamwork, trust, and engagement.

What do we offer?

A culture with strong values where employee participation is at the center.
Permanent employment, 6 months probationary period.
Full-time, 40 hours a week, weekdays from 08:00 to 17:00.
Start date: as soon as possible.
Collective agreement.
Pension and insurance benefits.
Wellness allowance.
A structured onboarding and introduction to help you succeed in the role.
Vacation year in the current year, allowing you to have paid leave in your first year.
Colleagues with great engagement, competence, and experience.

Would we be a good match?

If so, we look forward to you applying for the role. Selection is ongoing, so don't wait to submit your application. If you have any questions, please feel free to contact Contact Center Manager Ulla Widegren at phone 076-635 34 52.