Assistant at the Unit for Teaching Support

Lund University was founded in 1666 and is consistently ranked as one of the world's leading universities. There are around 47,000 students and more than 8,800 employees in Lund, Helsingborg, and Malmö. We unite in our efforts to understand, explain, and improve our world and the conditions of people.

Lund University welcomes applicants from diverse backgrounds and experiences. Equality, equal opportunities, and diversity are fundamental principles for all parts of our operations.

Workplace Description

The position being advertised is an assistant position at the Unit for Teaching Support.

The Unit for Teaching Support is a unit at Lund University that works to provide support, assistance, and training in the systems managed by the unit. Currently, the unit has three permanent employees, as well as around twenty additional staff members from the university's faculties and other operations. The unit is located at Gamla kirurgen in central Lund.

We Offer

Lund University is a government authority, which means you will receive special benefits, generous vacation, and a favorable occupational pension.

We place great importance on ensuring that you as an assistant can combine the position with your studies, which is achieved through collaboration within the group regarding scheduling.

Read more on the university's website about being employed with us here (https://www.lu.se/om-universitetet/jobba-hos-oss).

Job Responsibilities and Areas of Responsibility

Working as an assistant in the Unit for Teaching Support means that you are part of the work done around support, assistance, and training in the digital tools used at Lund University, aimed at both staff and students. This includes staffing support and providing advice and assistance to users, as well as conducting training in digital tools such as Canvas, Zoom, etc. Additionally, the work involves keeping guides and other information for users updated. You will work together with other students and the staff in the unit. You will receive training in relevant tools and gradually be introduced to the tasks by your colleagues; no prior knowledge is required.

Qualifications

Requirements for the position are:

• You must be an active student at Lund University. You should be on track with your studies. The reason for this is that we are eager for you to be able to perform the work without it interfering with your studies.
• You must have excellent proficiency in both Swedish and English, in both spoken and written forms, as the work largely consists of communicating via email, but also via Zoom, personal meetings, and in exceptional cases, phone.
• You should have good analytical skills and a sense of service, be quality-conscious, and be able to communicate clearly and pedagogically. This is due to both the support activities that the work entails and also because part of the work involves drafting texts for guides and articles.
• The work requires that you are independent and have the ability to plan, as you should be able to manage the varied workload effectively. At the same time, you must be a flexible team player with good collaboration skills and a sense of responsibility – you who get this position will have significant responsibility along with the team to ensure that the division of labor and communication with users functions well.

Desirable qualifications for the position include:

• Familiarity with the university's overall structure and organization, particularly the role of the “Unit for Teaching Support” at the university.
• Knowledge of the various systems and digital learning tools used at Lund University, particularly but not exclusively Canvas, LU account, and Zoom.
• Training in the various systems and digital learning tools used at Lund University, particularly but not exclusively Canvas and Zoom.
• Previous experience working with the tool ServiceNow.

Other

We are looking for 10-20 assistants for the unit. The position is an assistant position at 10-20% with a start date of September 1, 2025, or by agreement. The employment will end on January 18, 2026, but may be extended term by term. We would like you to have the opportunity to stay at least until the end of the autumn semester 2026.

The work is conducted on-site, and you who apply for this position need to be able to be in Lund under normal circumstances. The work is primarily conducted by working a number of (depending on the employment rate) four-hour shifts per week with our support operations.

Interviews will primarily be conducted at our premises in Lund.

How to Apply

The position is applied for via the university's recruitment system Varbi. The application should include a personal letter explaining why you are interested in the position and how the position matches your qualifications. The application should also include a CV.

The university applies individual salary setting. Please indicate your salary expectations in your application.

We kindly decline all contacts from advertisement sellers, recruitment, and staffing companies due to government procurement regulations.