Vacant job

Do you want to be part of a workplace where automotive knowledge, technology, and customer focus come together? Here’s your chance! As a customer advisor in the automotive industry, you will have the opportunity to create memorable customer experiences. Join the car revolution and apply today to take the next step in your career!

ABOUT THE COMPANY

We are looking for a customer advisor for a leading player in the automotive industry. The company is part of a global sales network and has a strong market position. They are dedicated to offering high-quality cars and services to customers, with a strong focus on building trustworthy customer relationships and delivering a premium experience in both car purchases and workshop services. Additionally, they are committed to green transition and innovation within the automotive industry. With a strong presence in the automotive sector, they are a leading player and continue to drive the development of the industry.

ABOUT THE POSITION

One of your primary tasks is to provide customers with their company cars, where you not only hand over the car but also create a memorable experience. Your ability to give an engaging demonstration and presentation of the car is crucial for creating a wow factor for the customer. You will answer questions about the car model and its features and functions. Therefore, knowledge of all parts of the car is valuable to offer a complete service. We strive for each presentation to feel exclusive and marked by premium quality.

The second part of the position involves working as a customer advisor. Your main task is to act as a reliable advisor throughout the customer journey, from inquiry and order to delivery of the product. You are expected to provide high-quality service and answer questions from both existing and potential customers. This interaction can take place both in personal meetings and online via phone and email.

If you are ready for an exciting and varied role where no day is the same, then this is the right challenge for you!

WHO ARE YOU? You have the ability to listen and understand each customer's individual needs. You conduct needs analyses and are attentive to each customer's specific situation to deliver an outstanding customer experience. To thrive and excel in this role, a customer-focused attitude and an interest in the automotive industry are important. We also see that you can act proactively and feel comfortable meeting and interacting with customers while effectively answering their questions. The ability to think quickly and solve any issues will therefore be a central part of the role. Your commitment to driving improvements will be a significant asset in this role, as the position involves continuous development work. So, to succeed in the role, you have a good ability to take initiative and work flexibly.

WE ARE LOOKING FOR YOU WHO

• Has a complete high school education
• Communicates fluently in spoken and written Swedish and English
• Has good computer and system skills
• Has a manual B driver's license (requirement)

It is an advantage if you have previous experience in service and/or the automotive industry.

PRACTICAL INFORMATION

Employer: Workz Client: More info during the interview Start: Immediately, by agreement Scope: Full-time, permanent employment with an initial probationary period Working hours: Monday to Friday, within the framework of 07-17 Location: Torslanda, Gothenburg Salary: Individual salary setting, collective agreement applies Contact: For questions, email us at rekrytering@workz.se (mailto:rekrytering@workz.se)

We offer you Workz offers thorough training in customer service and customer management. Once you are finished, you will become a certified customer service employee. Career opportunities are driven by your ambitions, and we fully support you in your development. We offer collective agreement terms and a dedicated manager who helps you grow.

Application We conduct tests as the first step in the recruitment process. The test will be sent to your email after applying and needs to be completed to proceed in the process.