Vacant job

Are you passionate about sales and customer contact? Do you want to be a key player in retaining customers and building long-term relationships? Then we have the perfect role for you!

Concentrix is a global leader in technology-driven customer experience and service. We partner with reputable brands and help them optimize their operations through innovative solutions. We are now looking for a driven and results-oriented star salesperson for our save-desk for Allente in Kalmar!

About the role: As a sales-focused customer service representative at our save-desk, you will play a crucial role in retaining customers and enhancing their experience. You will handle incoming calls from Norwegian customers considering canceling their service and actively work to offer tailored solutions that meet their needs.

What you will do:

• Handle incoming calls from Norwegian customers who want to cancel their service and win them back by listening to their needs and offering customized solutions.
• Offer tailored solutions and campaigns to maximize customer satisfaction.
• Use your persuasive communication skills to create value in the customer's continued use of the service.
• Collaborate with the team and receive ongoing coaching to optimize your performance and sales.
• Work towards clear goals and have the opportunity to earn unlimited commission bonuses.

Who are you?

 We are looking for someone who:

• Has previous experience in sales and/or customer service and thrives in a goal-oriented and results-driven environment.
• Has a strong sales drive and the ability to persuade and nurture customer relationships.
• Is a good listener with a professional and trustworthy demeanor.
• Has good knowledge of Norwegian and English.
• Can work from our office in Kalmar full-time.

What we offer:

• A fixed monthly salary with an attractive commission model – your performance determines your income!
• Comprehensive training and continuous coaching to help you reach your full potential.
• Career opportunities – 80% of our leaders have been promoted internally!
• A secure employment contract with a collective agreement through Unionen.
• Wellness allowance of 3,500 SEK per year.
• A dynamic and inspiring work environment with team activities and social events.

Additional information:

• Start: 2025-04-14
• Employment type: Full-time, permanent with a 6-month probation period.
• Working hours: Varying during opening hours Mon-Fri 09:00-18:00
• Location: On-site at our modern office in Kalmar, Borgmästaregatan 5.

Do you want to be part of a global company where your contribution makes a difference? Apply today and take the step towards an extraordinary sales career!