Ledigt jobb: Kundtjänstmedarbetare

As a Content Moderator, you will play a pivotal role in maintaining the integrity of Social Media by ensuring that posts align with community standards. Working alongside our established team of Slovenianspeakers and in collaboration with colleagues across 14 other markets, you’ll help create a safe and enjoyable space for users. Join our international team in vibrant Berlin and make a positive impact on social media!

• Assess and respond to user-reported content that may be offensive or disturbing, following client policies and guidelines.
• Review, block, and delete content that violates community standards.
• Deliver high-quality work with attention to detail.
• Directly contribute to reducing hate, racism, bullying, cybercrimes, and misinformation online.

• Opportunity for Positive Impact: Help make Social Media a safer place for all users.
• Exciting Work Environment: An innovative role with no direct customer contact—no calls or emails required!
• Supportive Team Culture: Multicultural onboarding with a team of over 60 nationalities, Feel-Good Program, and regular team activities.
• Modern Office: Adjustable workstations, break and relaxation rooms, PlayStation, table tennis, massage chairs, and more.
• Competitive Compensation: Monthly gross salary of 2,583 (40 hrs/week) with up to 150 additional monthly performance incentive.
• Shift Bonuses: 40% extra for Sundays/public holidays and 50% for night shifts (10 pm–6:30 am).
• Career Growth: High potential for advancement—over 90% of our promotions are internal!

• Language Skills: Fluent in Slovenianand English
• Cultural Awareness: Strong understanding of social and cultural issues in the Netherlands and surrounding regions.
• Adaptability: Open to dynamic priorities and processes in a fast-paced international team.
• Flexibility: Ability to work rotating shifts (24/7).
• Eligibility: EU citizenship or valid German work permit, and a clean certificate of conduct.

The employeris a global leader in digital services with a mission to combine cutting-edge technology and human empathy for enhanced customer care. With nearly 500,000 team members speaking over 300 languages worldwide, they arecommitted to making a positive impact on local communities, customers, and the environment.

Ready to make a difference? Apply today—even if you don’t meet every requirement!