Landlord, housing broker

What does a leasing agent, housing mediator do? – Tasks and work environment

A leasing agent, housing mediator works with mediating and renting out properties, apartments, or other real estate for companies, municipal housing companies, or private landlords. Tasks often encompass the entire process from initial contact with interested parties to contract signing, viewings, managing waiting lists, and administration of rental agreements. The role usually involves extensive contact with both tenants and property owners, making communication skills and service orientation central qualities. The work environment is primarily office-based, but fieldwork during viewings and client meetings occurs regularly, providing variety in the workday.

Salary development over time

The salary for a leasing agent, housing mediator has shown steady growth over the past three years. In 2022, the average salary was 33,000 SEK per month, increasing to 34 300 SEK in 2023, and further to the current level of 35 600 SEK in 2024. This represents a total salary increase of approximately 7.9% during the period. This development reflects continued demand for the profession, as well as increased requirements for service and digital competence within the housing market. Despite a forecast of decreased demand over the next five years, salaries have continued to rise, possibly due to competition for qualified personnel and increased task complexity. Salary development has been similar across genders, where women earn 99% of men's salaries.

Leasing agent, housing mediator salary – comprehensive overview

• Average salary: 35 600 SEK/month
• Lowest salary: 27,100 SEK/month
• Highest salary: 54,200 SEK/month
• Hourly wage (average): 214 SEK
• Salary for men: 35 900 SEK/month
• Salary for women: 35 500 SEK/month
• Gender pay gap: Women earn 99% of what men do

Education and qualifications

The path to becoming a leasing agent, housing mediator often involves high school education in economics, trade, or administration, but employers may also request post-secondary courses in real estate mediation or similar fields. Practical experience in customer service, administration, or the real estate industry is highly meritorious. Larger housing mediations and property companies may require specific certifications or training in real estate law. Ability to handle digital systems and good communication skills are important qualifications for the profession.

• High school diploma: Economics, trade, or administration (3 years)
• Post-secondary courses: Real estate mediation, real estate law
• Certifications: May be required by larger employers
• Practical experience: Customer service, administration, or real estate industry
• Digital skills: Basic IT knowledge and familiarity with systems

Common benefits and compensations

Benefits for leasing agents, housing mediators often include wellness allowances, occupational pension, subsidized lunches, and sometimes flexible hours or remote work. Some employers also offer training support and bonuses linked to performance or customer satisfaction. The compensation model is mainly a fixed monthly salary, but commission or bonus components may occur at some private companies.

Competition and challenges

The competition for services in rental and housing mediation is moderate, and according to the Employment Service's forecast, demand for the profession is expected to decline slightly over the next five years. Digitalization and automation influence job tasks, which increases the requirements for technical skills and adaptability. The profession also requires the ability to handle stressful periods, especially during high demand on the rental market. Those who quickly acquire new tools and stay updated on laws and regulations gain a competitive advantage. Despite some uncertainty about future demand, there remains a steady need for the service in larger cities and growth regions, where property turnover is high.

Tips for those who want to become leasing agents, housing mediators

To succeed as a leasing agent, housing mediator, it is good to be organized and meticulous, as the work often involves managing many cases simultaneously and following up on details in agreements and waiting lists. Being communicative and attentive helps in contact with both tenants and property owners, and patience is a major advantage when handling difficult situations or dissatisfied customers. Developing digital skills and understanding new systems increases employability, especially as parts of the process become automated. A problem-solving attitude facilitates handling unforeseen challenges, and being service-oriented contributes to satisfied customers and good references. Finally, it is wise to seek internships or part-time jobs in the industry to build experience and networks during your studies.

Key facts about leasing agents, housing mediators

• Education level: High school education, often supplemented with courses
• Work environment: Office-based with client meetings and viewings
• Demand: Moderate, but expected to decline slightly in five years
• Job market: 758 available jobs nationwide within the profession
• Special skills: Digital competence and customer service

Career paths and future prospects

After three to five years in the industry, a leasing agent, housing mediator can advance to roles such as team leader, project manager in property management, or move toward specialist services within rental and management. Some choose to further their education to become real estate agents or property managers, while others progress to administrative managerial roles. According to the Employment Service's forecast, the job market is balanced, but demand is expected to decrease slightly in five years, making it important to stay updated and develop digital and communication skills. The greatest demand is in growth regions and larger cities, where property turnover is highest.

Frequently asked questions about leasing agents, housing mediators

• What is the average salary for a leasing agent, housing mediator?
  - The average salary is 35 600 SEK per month.
• How do gender differences in salary look?
  - Women earn 99% of what men do within the profession.
• What is required to become a leasing agent, housing mediator?
  - High school education in economics or administration, along with experience in customer service or the real estate industry, is recommended.
• What does the job market look like?
  - The job market is balanced with 758 available jobs nationally, but demand is expected to decrease in the long term.
• What tasks are included?
  - Contact with tenants and property owners, viewings, contract administration, and management of waiting lists.
• Are there opportunities for career development?
  - Yes, for example, to team leader, project manager, or property manager.
• What is the salary range for the profession?
  - The lowest salary is 27,100 SEK and the highest is 54,200 SEK per month.