Operator salary

Salary for Telephone Operators

The average salary for a telephone operator is 29 000 SEK per month. Interestingly, women earn slightly more than men in this profession; women have an average salary of 29 200 SEK while men earn 28 600 SEK. This means that women earn 102% of what men do in this occupational group. It is also worth noting that the average salary has decreased from 27 600 SEK to 29 000 SEK since the last measurement.

Education and Working Conditions

To work as a telephone operator, usually no specific higher education is required. However, many employers prefer to hire individuals with at least a high school education. It is also advantageous to have good communication skills and be service-oriented, as the job involves a lot of customer contact over the phone.

Job Duties

The job duties of a telephone operator include answering calls, directing them to the right department or person, and providing basic information to customers. Telephone operators may also handle bookings, take messages, and in some cases assist with administrative tasks.

Benefits

Benefits can vary depending on the employer and sector. Some employers offer paid training to enhance employees' skills, which can be a significant advantage for those looking to develop within the profession. Other common benefits may include a company-paid mobile phone and subsidized lunch.

Salary Range

The highest salary for a telephone operator is 32000 SEK. This salary belongs to a man working in the public sector. The highest salary for a woman in the same profession is 27 600 SEK. On the other end of the spectrum, the lowest salary for a telephone operator is 25900 SEK, which belongs to a man who is a privately employed official with a 3-year high school education. The lowest salary for a woman in the profession is 26900 SEK.