How much does a Telephone interviewer make

  1. Salary statistics
  2. Telephone interviewer

Telephone interviewer

26 200 kr

Market researchers and interviewers

24 400 - 32 300 kr / month

Women earn 109% of what men do.

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What will be the salary after tax?

Salary progression Telephone interviewer

Average salary 26 200 kr
Males 24 700 kr
Females 26 800 kr
1 Likes 0 Comments 3 Vacant jobs ->

What does a telephone interviewer do? – Tasks and work environment

A telephone interviewer is responsible for conducting interviews via phone to gather information, often within the framework of market research, opinion polls, or customer satisfaction surveys. The tasks include following scripts, asking structured questions, and accurately documenting responses in digital systems. The work is usually performed in an office environment with open-plan offices, but remote work is also common, especially for larger national surveys. Telephone interviewers often work under time pressure and with clear targets for the number of calls per day, which requires stress resilience and the ability to handle different types of conversations.

Salary development over time

The salary for telephone interviewers has shown a slight positive trend in recent years. In 2022, the average salary was 24,900 SEK per month, increasing to 25 700 SEK in 2023 and further to 26 200 SEK in 2024. This corresponds to a total increase of approximately 5.2% over three years. This salary development reflects an increased demand for market research and the need for reliable data, while the overall wage growth in the industry has been moderate. The gender difference is clear, with women earning more on average than men, which is uncommon for similar professions. The salary level is also influenced by factors such as work experience, education, and geographic location.

Telephone Interviewer salary – full overview

  • Average salary: 26 200 SEK/month
  • Lowest salary: 24,400 SEK/month (men), 25,900 SEK/month (women)
  • Highest salary: 32,300 SEK/month (men), 29,500 SEK/month (women)
  • Hourly wage: 157 SEK
  • Gender differences: Women earn 109% of what men do (women: 26 800 SEK, men: 24 700 SEK)
  • Regional differences: Salary levels may vary depending on location and demand

Education and qualifications

The path to becoming a telephone interviewer is relatively open, as the profession rarely requires formal education beyond upper secondary school. Employers place great importance on personal qualities, communication skills, and good language abilities. Often, an internal training or introduction is provided upon employment, covering methods and technical systems. To increase your chances of employment, experience in customer service or previous interview work can be advantageous.

  • Upper secondary education: Most common prerequisite (3 years)
  • Internal introduction/training: Usually 1–2 weeks with the employer
  • Language skills: Good Swedish, sometimes English or other languages
  • Meritorious: Previous experience in customer contact, telephone work, or service
  • Personal qualities: Communicative, patient, thorough

Many telephone interviewers get the opportunity to work on varied projects, making the profession diverse – some weeks focus on societal issues, others on consumer behavior or politics. This provides a unique insight into current trends and people's opinions.

– statsskuld.se

Common benefits and compensation

Telephone interviewers are often offered collective agreement conditions with holiday pay, sick pay, and sometimes wellness allowances. Some employers provide performance-based bonuses or extra compensation for evening and weekend work. Flexibility in working hours and remote work options are also available, especially with larger survey companies.

Competition and challenges

The profession as a telephone interviewer is characterized by high competition, especially for temporary projects or large national surveys. Many seek this work because it is easy to enter the job market, which means there can be many applicants for available positions. One challenge is handling calls with reluctant or stressed individuals, requiring patience and professionalism. Additionally, the work often involves monotonous tasks and high demands on efficiency, which can be stressful. Technological changes and automation may also influence the demand for telephone interviewers in the future.

Tips for those who want to become a telephone interviewer

To succeed as a telephone interviewer, it is good to be communicative and attentive, as conversations require clear questioning and accurate documentation of responses. A high level of patience helps when speaking with reluctant respondents, while thoroughness is important to avoid errors in collected data. Flexibility with working hours and projects facilitates adaptation to different situations, and stress resistance is necessary when the pace is high or targets are challenging. A positive and professional attitude often leads to better interview results. For those looking to increase their chances, practicing conversation techniques and developing skills to handle objections or refusals can be beneficial.

Key facts about Telephone Interviewers

  • Average salary: 26 200 SEK/month
  • Gender difference: Women earn 109% of men's salary
  • Education requirement: Upper secondary education, internal introduction
  • Work form: Office or remote, often project-based
  • Demand: 550 job openings within the occupational group

Career paths and future prospects

After a few years as a telephone interviewer, there are opportunities to advance to roles such as project manager, team leader, or quality manager within market research companies. Experience from the profession can also serve as a stepping stone to other customer-related roles, such as customer service, sales, or administration. According to the Swedish Public Employment Service's forecasts, demand for telephone interviewers remains stable, with 550 job openings in the occupational group. However, technological development and increased digitalization may impact future recruitment needs.

Frequently asked questions about Telephone Interviewers

  • What does a Telephone Interviewer earn?
    - The average salary for a telephone interviewer is 26 200 SEK per month.
  • How large is the salary difference between women and men?
    - Women earn an average of 26 800 SEK, while men earn 24 700 SEK, which means women have 109% of men's salary.
  • What education is required to become a telephone interviewer?
    - The most common is upper secondary education and internal introduction with the employer.
  • Is remote work possible?
    - Yes, many employers offer remote work or flexible hours.
  • What are the future prospects for the profession?
    - Demand is stable with approximately 550 job openings within the occupational group.
  • What is the highest and lowest salary for telephone interviewers?
    - The highest salary is 32,300 SEK and the lowest is 24,400 SEK per month.
  • What personal qualities are important?
    - Communicative ability, patience, thoroughness, and stress resistance are key qualities.
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Richard Andersson

Richard Andersson - 2025-07-06 08:19:52

Occupation
Who has the highest salary?
The highest salary for a Telephone interviewer is 32300 kr. This salary belongs to a man working in the Privately employed workers with a high school education, 3 years. The highest salary for a woman in this profession is 29500 kr.
Who has the lowest salary?
The lowest salary for a Telephone interviewer is 24400 kr. This salary belongs to a man working in the Private sector. The lowest salary for a woman in this profession is 25900 kr.
Salary distributed by age and sector
Age Women's salary as a percentage of men's Base salary Monthly salary
55-64 26100 kr 26900 kr
Snitt 109% 25600 kr 26200 kr
* Empty columns indicate that the statistical data was insufficient to allow for a statistically significant conclusion.
Salary per sector
Salary based on education
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About the data

All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.

All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.

Profession Telephone interviewer has the SSYK code 4226, which we use to match against the SCB database to obtain the latest salary statistics.

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