Non-life engineer, insurance

What does a Claims Engineer in the insurance industry do? – Tasks and work environment

A claims engineer within the insurance industry primarily works with investigating, assessing, and valuing damages on items such as vehicles, properties, machinery, or other assets. The work involves both administrative office tasks and field visits where causes of damage are analyzed and suggested measures are developed. The claims engineer often acts as a link between policyholders, repair shops, contractors, and the insurance company's internal experts. Accurate documentation, technical understanding, and the ability to communicate clearly are central parts of the profession. The work environment is characterized by varied tasks with a mix of independent responsibility and teamwork.

Salary development over time

Over the past three years, the salary for insurance claims engineers has shown steady growth. In 2022, the average salary was 39,600 SEK per month, which increased to 41 800 SEK in 2023. In 2024, the average reached 43 600 SEK, representing a total increase of approximately 10% over the period. This salary development reflects an increased demand for technical skills and analytical ability within the insurance industry, as well as a general salary pressure for qualified roles. Differences in education level and experience also influence salary levels, with those having longer post-secondary education and specialist knowledge often earning higher wages. The market continues to value the role of claims engineers highly, especially given the increasing complexity of modern insurance cases.

Claims Engineer, insurance salary – comprehensive overview

• Average salary: 43 600 SEK/month
• Lowest salary: 39,900 SEK/month (female, high school education, private sector)
• Highest salary: 50,800 SEK/month (male, post-secondary education, private sector)
• Hourly wage: 262 SEK
• Women: 42 300 SEK/month (93% of men's salary)
• Men: 45 300 SEK/month
• Regional differences: Salaries may vary depending on region and company, but larger cities and regions with high insurance activity tend to offer slightly higher wages.

Education and qualifications

To work as a claims engineer in insurance, a technical education at post-secondary level is usually required, often with a focus on mechanical engineering, construction technology, or similar fields. Many employers prefer candidates with experience from the insurance industry or related technical professions. The education is often supplemented with internal courses and certifications in insurance technology and claims adjustment.

• Post-secondary education: Technical university degree, 3 years or more
• Industry-specific courses: Insurance technology, claims adjustment
• Certifications: Examples from industry organizations or insurance companies
• Internships or trainee programs: Common at larger insurance companies
• Experience requirements: Prior work in engineering, construction, vehicles, or insurance is advantageous

Common benefits and compensations

Claims engineers in the insurance industry are often offered benefits such as occupational pension, wellness allowance, flexible working hours, and options for remote work. Other common compensations include bonus programs, insurance via the employer, and opportunities for professional development and further training within the field.

Competition and challenges

The competition for positions as insurance claims engineers is generally moderate but varies between regions and specialties. The increasing digitalization and automation of claims handling require continuous skills development and adaptability. Challenges in the profession include managing complex claims, working under time pressure, and staying updated on laws, regulations, and technological innovations. The ability to communicate clearly with both clients and colleagues is crucial, especially when explaining technical solutions or assessments. Collaborating across departments and handling sensitive situations with policyholders are also central.

Tips for those aspiring to become an insurance claims engineer

To succeed as a claims engineer in the insurance industry, it is beneficial to combine technical curiosity with analytical ability and a structured working approach. Being communicative and pedagogical facilitates collaboration with both clients and colleagues, and makes it easier to explain technical assessments. Precision is an important trait, especially in documentation and damage valuation, while problem-solving skills help in complex investigations. Good judgment and the ability to remain calm under stress are invaluable during urgent damage incidents. Continuously furthering your education and staying updated on industry technical developments also provide advantages in the job market.

Key facts about Claims Engineer, insurance

• Average salary: 43 600 SEK/month
• Salary range: 39,900–50,800 SEK/month
• Gender difference: Women earn 93% of men's salaries
• Education level: Post-secondary technical education (at least 3 years)
• Job openings: 758 advertised positions within the profession

Career paths and outlook

After three to five years as a claims engineer, there are opportunities to specialize in areas such as major industrial damages, environmental damages, or leading roles in claims management. Some choose to move into managerial positions, project management, or advisory roles within insurance companies or consulting firms. The employment agency's forecast does not provide a specific assessment for claims engineers, but the group “claims adjusters and evaluators” has a stable number of vacancies, indicating continued demand. Technological development and increased requirements for specialization may enhance the profession's attractiveness in the future, especially for those with broad technical backgrounds and good communication skills.

Frequently asked questions about Claims Engineer, insurance

• What does a Claims Engineer, insurance earn?
  – The average salary is 43 600 SEK/month, with a range from 39,900 to 50,800 SEK depending on experience, education, and sector.
• What education is required to become a claims engineer?
  – Post-secondary technical education, often at least 3 years, plus industry-specific courses in insurance and claims adjustment.
• What are the gender differences in the profession?
  – Women earn on average 93% of what men do in the profession.
• What are the job responsibilities of a claims engineer?
  – Investigate, assess, and value damages, document the damage process, and suggest measures, often in close dialogue with clients and partners.
• What career opportunities are there?
  – Opportunities to advance to specialist roles, managerial positions, or further education in insurance law, environmental damages, or project management.
• What benefits are common for claims engineers?
  – Occupational pension, wellness allowance, bonus programs, and options for remote work are common.