Service consultant, car workshop salary

Introduction to the profession of Service Advisor, Car Workshop

Service advisors in car workshops play a central role in the customer experience within the automotive industry. These professionals act as a link between the customer and the workshop, where they are responsible for managing bookings, providing information about repairs and service needs, and conveying technical information in an understandable way. The profession requires both technical knowledge and excellent communication skills.

Salary Structure for Service Advisor, Car Workshop

Understanding the salary structure for a Service Advisor in a car workshop is crucial for those considering working in this field. The average monthly salary for a Service Advisor, Car Workshop is 42 800 kronor. However, it is worth noting that there is a certain salary difference between genders, where men earn an average of 44 300 kronor while women earn 40 900 kronor. This means that women earn approximately 92% of what men do in the profession.

Hourly Wage and Salary Development

For those employed on an hourly basis as Service Advisors, Car Workshop, the average hourly wage is 257 kronor, based on 166 working hours per month. It is important to mention that the average salary has seen a positive change from 39 400 to 42 800 kronor since the last measurement, indicating a good salary development.

Salary Range

The salary range for Service Advisors, Car Workshop can vary depending on experience and education. The highest reported salary for a male service advisor is 50000 SEK, which belongs to a privately employed executive with a post-secondary education of three years or more. For women, the highest salary is 41000 SEK. The lowest salary for a man in the profession is 37600 SEK, while for women, it is 40 900 SEK.

Job Duties and Requirements for Service Advisors

A Service Advisor in a car workshop has the main task of receiving customers and handling their car service needs. This includes making bookings, providing advice on maintenance and repair work, and communicating with workshop staff to ensure the customer's requests are met. To succeed in this role, a combination of technical understanding and good communication skills is required.

Education and Qualifications

To become a Service Advisor, Car Workshop, it is often advantageous to have a high school education in automotive technology or equivalent. Some employers may require post-secondary education or further training in customer service or automotive technology. Having previous experience in the automotive industry or customer service can also be a significant advantage.

Future Outlook and Working Environment

The working environment for a Service Advisor, Car Workshop is dynamic and can sometimes be challenging with high pressure and demands to handle multiple customer issues simultaneously. However, the profession also offers a range of opportunities to develop both technical and social skills. The future outlook for the profession looks promising, with continued demand for qualified service advisors as the automotive industry evolves.

Benefits and Competition

Many employers offer benefits that may include training opportunities to stay updated with the latest technology, which can be a valuable asset for service advisors in car workshops. The competition in the profession can vary depending on the geographical location and specific employer requirements.

• Paid training for technical skills.
• Opportunities for career advancement within the company.
• Flexible working hours depending on the employer's policy.

For those considering a career as a Service Advisor in a car workshop, it is important to have an interest in vehicles and customer service, as well as the willingness to constantly develop one's skills. The profession offers a stable salary with potential for growth and personal development.