What does a Travel Consultant do? – Tasks and work environment
A Travel Consultant works with planning, booking, and administering trips for individuals or companies. Tasks include advising on destinations, booking flights, hotels, rental cars, as well as handling visas and travel insurance. Contact with clients occurs both in person and via phone or digital channels. The profession requires good knowledge of the travel industry, flexibility, and high service standards, often in an office environment with times of high activity.
Salary development over time
Over the past three years, the salary of a Travel Consultant has shown steady growth. In 2022, the average salary was 31,800 SEK per month, followed by an increase to 32 500 in 2023. In 2024, the average salary is 34 100 SEK, representing a total increase of approximately 7.2% over the period. This positive salary trend reflects increased travel demand post-pandemic and the growing importance of personalized service in the travel industry. Gender differences have decreased, and women now earn on average 101% of men's salaries. Market trends and the need for specialized advice partly explain recent years' salary increases.
Travel Consultant salary – comprehensive overview
- Average salary: 34 100 SEK/month
- Lowest salary: 24,900 SEK/month (men), 30,800 SEK/month (women)
- Highest salary: 39,100 SEK/month (men), 37,100 SEK/month (women)
- Hourly wage (average): 205 SEK/hour
- Gender differences: Women earn 101% of men's salaries
- Regional differences: No significant differences currently reported
Education and qualifications
To work as a Travel Consultant, a high school diploma is usually required, preferably with a focus on tourism or commerce. Many employers also view post-secondary courses in travel planning, languages, or administration positively. Practical experience from service roles and good IT skills are often advantageous. The industry also values personal suitability, especially in customer relations and problem-solving.
- High school education: Tourism or commerce program, 3 years
- Post-secondary courses: Focus on travel sales, tourism, or administration
- Internship/Trainee: Common in larger travel agencies
- Language skills: English, additional languages are advantageous
- IT skills: Knowledge of booking systems and digital tools
Many Travel Consultants become experts in specific destinations or types of travel, such as cruises, adventure trips, or business travel. This specialization can make the workday more varied and stimulating, while also increasing the ability to provide tailored service to customers.
Common benefits and compensations
Travel Consultants are often offered perks such as staff discounts on travel, wellness allowances, and sometimes commissions or bonuses for meeting sales targets. Some employers also provide training, pension contributions, and opportunities for remote work. The work environment is usually office-based but can vary depending on the employer and season.
Competition and challenges
The job market for Travel Consultants is competitive, especially in major cities where demand for qualified advice is high. Digitalization and increased online self-booking have changed the role, requiring adaptability and technical skills. Customer expectations for personalized service and quick solutions can lead to stress and high-paced work. To stand out, good product knowledge and the ability to build long-term customer relationships are essential. The industry is also influenced by economic cycles and global events, which can affect the number of available positions and working conditions.
Tips for aspiring Travel Consultants
To succeed as a Travel Consultant, it is beneficial to be service-oriented and have a genuine interest in travel and people. Developing communication skills is important, as clear and attentive customer contact often leads to higher satisfaction. Being solution-oriented helps with unforeseen problems, such as rebookings or canceled trips. Language skills and digital proficiency increase the ability to handle international clients and booking systems efficiently. Flexibility and resilience are valuable traits during busy periods. Staying updated on trends and new destinations makes it easier to provide relevant advice. Finally, a professional attitude and empathy often lead to repeat customers and good references.
Key facts about Travel Consultants
- Salary range: 24,900–39,100 SEK/month
- Average salary: 34 100 SEK/month
- Education level: High school or post-secondary education
- Typical employment: Office-based, full-time
- Demand: 550 available jobs in Sweden
Career paths and future prospects
After 3–5 years in the profession, a Travel Consultant can advance to team leader, specialist (e.g., corporate travel), or move into sales and marketing roles within the travel industry. Some choose further education to become travel producers or work in product development. According to the Swedish Public Employment Service, prospects are good, with 550 registered job openings recently, especially for those with digital skills and language proficiency. Digitalization and increased globalization drive the need for qualified advice and personalized service, benefiting the profession's development.
Frequently asked questions about Travel Consultants
- What is the average salary of a Travel Consultant?
- A Travel Consultant has an average monthly salary of 34 100 SEK.
- What education is required to become a Travel Consultant?
- High school education with a focus on tourism or commerce is recommended, but post-secondary courses are an advantage.
- Are there differences between men's and women's salaries in the profession?
- Yes, but women earn on average 101% of men's salaries.
- What are the job responsibilities of a Travel Consultant?
- Planning, booking, and administration of trips, as well as advising clients and providing customer service.
- What is the job market like for Travel Consultants?
- There are approximately 550 available jobs, and demand is stable, especially for those with language skills and digital competence.
- How does salary vary regionally?
- No significant regional differences are currently reported.
- What career opportunities are available after a few years in the profession?
- Opportunities to advance to team leader, specialist, or further education within the travel industry.
