Order Officer salary

Salary and Work for Order Administrators

Working as an order administrator involves a variety of exciting and diverse tasks. As an order administrator, you are responsible for receiving and managing customer orders, ensuring that the order is processed correctly and efficiently, and following up on deliveries. You serve as a vital link between customers and various departments within the company, such as warehouse, sales, and finance.

Salary Statistics for Order Administrators

The average salary for an order administrator in Sweden is 38 300 kronor per month. However, there is a certain wage gap between men and women in the profession. Men earn an average of 39 700 kronor, while women earn 36 700 kronor. This means that women earn approximately 92% of what men do in the same occupational role. Compared to previous measurements, the average salary has increased from 36 200 to 38 300 kronor.

Education and Qualifications

To become an order administrator, a high school education in economics, commerce, or similar fields is usually required. Many employers also value experience in customer service or administrative roles. It is advantageous to have good knowledge of both Swedish and English, as well as being comfortable using various business systems and software.

Tasks and Responsibilities

Order administrators, also known as order coordinators, play a central role in ensuring that customer orders are processed quickly and accurately. Common tasks include:

• Receiving and registering customer orders.
• Communicating with customers to confirm order details and delivery times.
• Collaborating with the warehouse and logistics to ensure that goods are picked and shipped on time.
• Following up on deliveries and handling any deviations or issues.
• Handling returns and complaints.

Requirements to Secure a Job as an Order Administrator

To succeed as an order administrator, you should have good organizational skills, be detail-oriented, and have strong communication abilities. The ability to handle stress and solve problems quickly are also important qualities. Many workplaces offer introductory training and sometimes even continuous education to ensure that employees are updated with the latest systems and routines.

Benefits and Working Environment

Some employers offer benefits such as paid training, paid mobile phones, or other technical aids that facilitate work. These benefits can be a significant advantage and contribute to a better working environment and a more efficient workday.

Job Market Outlook

According to the Swedish Public Employment Service's forecasts, there is limited data to make an exact assessment of the job opportunities for order administrators. However, the profession is part of a broader occupational group within sales, procurement, and marketing, which generally have good future prospects. It is important to be flexible and open to learning new work tools and methods to stay competitive in the job market.