How much does a Customer service assistant, call center make

  1. Salary statistics
  2. Customer service assistant, call center
Image that illustrates Customer service assistant, call center

Customer service assistant, call center salary

30 500 kr

Customer service staff

What will be the salary after tax?

29 000 - 34 300 kr / month

Women earn 96% of what men do.

Försäljning & inköp

Salary progression Customer service assistant, call center

Average salary 30 500 kr
Males 31 200 kr
Females 30 000 kr
Profession Customer service assistant, call center and its salary
1 Likes
0 Comments

What does a Customer Service Representative, call center do?

As a Customer Service Representative at a call center, the main task is to provide support and assistance to customers via phone, email, or chat. This may involve answering questions, solving problems, handling complaints, and guiding customers through various processes. The work usually takes place in an office environment, but many companies now offer the possibility of remote work.

Customer Service Representative, call center salary

According to our latest survey, the average salary for a Customer Service Representative, call center is 30 500 SEK per month. Men earn an average of 31 200 SEK while women earn 30 000 SEK, which means that women earn 96% of what men do in this profession. The hourly wage for a part-time employee is around 183 SEK.

The highest salary for a male Customer Service Representative in the private sector is 34,300 SEK, while the highest salary for a female is 32,200 SEK. The lowest salary for women is 29,000 SEK and for men 30,100 SEK in the same sector.

Salary development over time

We see a positive salary development for Customer Service Representatives at call centers. Last year, the average salary was 29 300 SEK, while this year it has increased to 30 500 SEK. This indicates a stable and slow increase in salaries within the profession.

Education and qualifications

To become a Customer Service Representative at a call center, a high school education is usually required. Many employers offer internal training, and it is common to learn the job on-site. For some specialized roles, additional training in customer service or specific IT systems may be advantageous.

Common benefits

Common benefits for Customer Service Representatives include a paid mobile phone, the possibility of remote work, and sometimes professional development through courses and training. These benefits may vary depending on the employer and sector.

Competition and challenges

The Employment Agency's forecasts indicate that job opportunities for Customer Service personnel, including Customer Service Representatives at call centers, are assessed as medium. There is currently a balance between supply and demand for labor in this area, and demand is expected to remain unchanged over a five-year period.

Key facts about Customer Service Representative, call center

  • Salary range: 29,000 SEK - 34,300 SEK
  • Education: High school education
  • Work environment: Office or remote work

Tips for those who want to work as a Customer Service Representative, call center

To succeed as a Customer Service Representative, it is important to have good communication skills, patience, and a solution-oriented approach. Staying updated on the company's products and services is crucial. Further education in customer service or specialization in a specific area can also increase your chances of a higher salary and more career opportunities.

Career paths

After a few years of experience as a Customer Service Representative, one can advance to roles such as team leader, customer service manager, or specialized support roles. There are also opportunities to work with training and development of new customer service employees.

Future prospects and demand

According to the Employment Agency, the future prospects for Customer Service personnel are stable with unchanged demand for labor. This means there are good opportunities for those who want to start a career in this field.

Frequently asked questions about Customer Service Representative, call center

  • What does a Customer Service Representative, call center earn? The average salary is 30 500 SEK per month.
  • How do you become a Customer Service Representative, call center? Usually, a high school education and internal training are required.
  • Is it easy to get a job? Yes, there are medium job opportunities according to the Employment Agency.
  • Is it stressful to work as a Customer Service Representative, call center? It can be stressful depending on workload and customer needs.
  • What qualities are important as a Customer Service Representative, call center? Good communication skills, patience, and problem-solving are important.
{"meta": {"title": "Customer Service Representative, call center salary and career info", "description": "Customer Service Representative, call center has an average salary of 30 500 SEK. Read about job responsibilities, education, and future prospects."}}

Richard Andersson

Richard Andersson - 2025-04-20 13:19:01

Occupation
Who has the highest salary?
The highest salary for a Customer service assistant, call center is 34300 kr. This salary belongs to a man working in the Private sector with a upper secondary education, maximum 2 years. The highest salary for a woman in this profession is 32200 kr.
Who has the lowest salary?
The lowest salary for a Customer service assistant, call center is 29000 kr. This salary belongs to a woman also working in the Private sector. The lowest salary for a man in this profession is 30100 kr.
Salary distributed by age and sector
Age Women's salary as a percentage of men's Base salary Monthly salary
18-24 98% 24000 kr 25500 kr
25-34 97% 28900 kr 29800 kr
35-44 92% 32300 kr 33000 kr
45-54 95% 33500 kr 34100 kr
55-64 89% 34200 kr 34700 kr
65-68 33000 kr 33300 kr
Snitt 96% 29500 kr 30500 kr
* Empty columns indicate that the statistical data was insufficient to allow for a statistically significant conclusion.
Salary per sector
Salary based on education
Register an account before you can comment

To write a comment you need to create an account.

Default Avatar

About the data

All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.

All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.

Profession Customer service assistant, call center has the SSYK code 4222, which we use to match against the SCB database to obtain the latest salary statistics.

Search salary statistics for occupation
8000 kr
<-|->
90000 kr
Vacant jobs
Show more
Similar occupations
  • Read more about working as Land hostess

    Land hostess

    Travel agents and traffic assistants etc.

    Wed, 30 Apr 2025 - 12:20
  • Read more about working as Sales Secretary

    Sales Secretary

    Marketing and sales assistants

    Wed, 30 Apr 2025 - 06:14
  • Read more about working as Marketing consultant

    Marketing consultant

    Marketing analysts and marketers etc.

    Wed, 30 Apr 2025 - 16:03

  • Taxi guide

    Guides and tour leaders

    Wed, 30 Apr 2025 - 14:29
  • Read more about working as Sports agent

    Sports agent

    Other intermediaries

    Wed, 30 Apr 2025 - 18:22
  • Read more about working as Cafe owner

    Cafe owner

    Sales-oriented store managers and department managers in stores

    Wed, 30 Apr 2025 - 18:57
Latest posts
  • Electricity prices - Electricity Prices April 21-22, 2025: Free Energy and Most Expensive Hours

    Electricity prices

    Electricity Prices April 21-22, 2025: Free Energy and Most Expensive Hours

    Mon, 21 Apr 2025 - 13:01
  • General - Scrapping bonus increased to 25,000 SEK when switching to electric car

    General

    Scrapping bonus increased to 25,000 SEK when switching to electric car

    Mon, 14 Apr 2025 - 18:30
  • Inflation - Inflation April 2025: KPIF Stable at 2.3%

    Inflation

    Inflation April 2025: KPIF Stable at 2.3%

    Fri, 11 Apr 2025 - 08:36
  • Information about Statsskuld.se - Major News & Improvements on Statsskuld.se

    Information about Statsskuld.se

    Major News & Improvements on Statsskuld.se

    Mon, 31 Mar 2025 - 15:20
  • Swedens Policy Rate - Swedish Central Bank Keeps Key Interest Rate Unchanged: Effects and Forecasts

    Swedens Policy Rate

    Swedish Central Bank Keeps Key Interest Rate Unchanged: Effects and Forecasts

    Thu, 20 Mar 2025 - 14:02
  • National Debt - Sweden's National Debt at Historical Low

    National Debt

    Sweden's National Debt at Historical Low

    Mon, 10 Mar 2025 - 10:06
Salary, Taxes, and Fees
Net salary 31 377
Net salary
31 377
Taxes
11 738
Fees
12 129

With our Swedish tax calculator, you can easily calculate your after-tax income (net salary).

Swedish Church Member

* Updated with 2025 taxes

Explore more topics