- Salary statistics
- Customer service assistant, store
Customer service assistant, store salary
29 000 - 34 300 kr / month
Women earn 96% of what men do.
Försäljning & inköp
Salary progression Customer service assistant, store
Occupational Profile: Customer Service Assistant, Retail
Customer service assistants in retail play a crucial role by directly interacting with customers to provide information and solutions to customer inquiries. They ensure a positive customer experience and contribute to the overall success of the store.
Tasks and Working Environment
A typical day for a customer service assistant involves handling customer inquiries, both in person and over the phone, managing complaints, performing cashier duties, and sometimes even inventory management. Customer service assistants must be flexible, have good communication skills, and the ability to handle stressful situations as customer flow can be high, especially during promotional periods and holidays.
Salary for Customer Service Assistant, Retail
The average monthly salary for a customer service assistant in retail is 30 500 SEK. The gender pay gap is relatively small in this occupational category where men earn an average of 31 200 SEK and women 30 000 SEK, meaning that women earn 96% of what men earn. There has been an increase from the previous year where the average salary was 29 300 SEK.
Education and Requirements
Generally, no specific formal education is required to work as a customer service assistant in retail, but experience in customer service and sales is considered advantageous. Many employers offer internal training and e-learning courses as part of the employment to improve employees' skills in customer management and product knowledge. Having a basic understanding of the store's products and services is important to provide accurate information and service to customers.
Things to Consider for Aspiring Customer Service Assistants
For those considering working as a customer service assistant, it is important to be aware that the job often involves irregular working hours, including evenings and weekends. Strong personal drive and the ability to quickly adapt to new situations are crucial. Good communication skills and patience are also essential when dealing with customers with different needs and expectations.
Potential Benefits
Although benefits vary depending on the employer, customer service assistants in some stores may have access to benefits such as discounts on the store's products, paid internal training, and in some cases, even a company-provided mobile phone if required for job duties.
Salary distributed by age and sector
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 98% | 24000 kr | 25500 kr |
25-34 | 97% | 28900 kr | 29800 kr |
35-44 | 92% | 32300 kr | 33000 kr |
45-54 | 95% | 33500 kr | 34100 kr |
55-64 | 89% | 34200 kr | 34700 kr |
65-68 | 33000 kr | 33300 kr | |
Snitt | 96% | 29500 kr | 30500 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 98% | 30400 kr | 30400 kr |
25-34 | 99% | 30600 kr | 30600 kr |
35-44 | 99% | 31000 kr | 31000 kr |
45-54 | 101% | 31600 kr | 31700 kr |
55-64 | 98% | 31800 kr | 31800 kr |
65-68 | 92% | 30800 kr | 30900 kr |
Snitt | 99% | 31100 kr | 31200 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 98% | 30400 kr | 30400 kr |
25-34 | 99% | 30600 kr | 30600 kr |
35-44 | 99% | 31000 kr | 31000 kr |
45-54 | 101% | 31600 kr | 31700 kr |
55-64 | 98% | 31800 kr | 31800 kr |
65-68 | 92% | 30800 kr | 30900 kr |
Snitt | 99% | 31100 kr | 31200 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 98% | 23900 kr | 25400 kr |
25-34 | 97% | 28800 kr | 29800 kr |
35-44 | 92% | 32400 kr | 33300 kr |
45-54 | 95% | 33800 kr | 34400 kr |
55-64 | 89% | 34500 kr | 35200 kr |
Snitt | 96% | 29400 kr | 30400 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 98% | 23900 kr | 25400 kr |
25-34 | 97% | 28800 kr | 29800 kr |
35-44 | 92% | 32400 kr | 33300 kr |
45-54 | 95% | 33800 kr | 34400 kr |
55-64 | 89% | 34500 kr | 35200 kr |
Snitt | 96% | 29400 kr | 30400 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 98% | 24100 kr | 25800 kr |
25-34 | 97% | 29000 kr | 30400 kr |
35-44 | 92% | 33600 kr | 34800 kr |
45-54 | 95% | 34300 kr | 35300 kr |
55-64 | 89% | 36400 kr | 37300 kr |
Snitt | 96% | 29800 kr | 31200 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 98% | 30900 kr | 30900 kr |
25-34 | 99% | 30700 kr | 30800 kr |
35-44 | 99% | 31300 kr | 31300 kr |
45-54 | 101% | 31400 kr | 31500 kr |
55-64 | 98% | 32200 kr | 32200 kr |
65-68 | 92% | 33100 kr | 33100 kr |
Snitt | 99% | 31300 kr | 31300 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 98% | 30900 kr | 30900 kr |
25-34 | 99% | 30700 kr | 30800 kr |
35-44 | 99% | 31300 kr | 31300 kr |
45-54 | 101% | 31400 kr | 31500 kr |
55-64 | 98% | 32200 kr | 32200 kr |
65-68 | 92% | 33100 kr | 33100 kr |
Snitt | 99% | 31300 kr | 31300 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 98% | 24100 kr | 25800 kr |
25-34 | 97% | 28900 kr | 30300 kr |
35-44 | 92% | 33800 kr | 35100 kr |
45-54 | 95% | 34500 kr | 35600 kr |
55-64 | 89% | 36800 kr | 37700 kr |
Snitt | 96% | 29800 kr | 31100 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 98% | 24100 kr | 25800 kr |
25-34 | 97% | 28900 kr | 30300 kr |
35-44 | 92% | 33800 kr | 35100 kr |
45-54 | 95% | 34500 kr | 35600 kr |
55-64 | 89% | 36800 kr | 37700 kr |
Snitt | 96% | 29800 kr | 31100 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 98% | 23800 kr | 25300 kr |
25-34 | 97% | 28900 kr | 29500 kr |
35-44 | 92% | 31500 kr | 31900 kr |
45-54 | 95% | 33100 kr | 33500 kr |
55-64 | 89% | 32900 kr | 33300 kr |
Snitt | 96% | 29300 kr | 30000 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 98% | 30300 kr | 30300 kr |
25-34 | 99% | 30500 kr | 30600 kr |
35-44 | 99% | 30900 kr | 30900 kr |
45-54 | 101% | 31700 kr | 31700 kr |
55-64 | 98% | 31700 kr | 31700 kr |
65-68 | 92% | 30300 kr | 30300 kr |
Snitt | 99% | 31100 kr | 31100 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 98% | 30300 kr | 30300 kr |
25-34 | 99% | 30500 kr | 30600 kr |
35-44 | 99% | 30900 kr | 30900 kr |
45-54 | 101% | 31700 kr | 31700 kr |
55-64 | 98% | 31700 kr | 31700 kr |
65-68 | 92% | 30300 kr | 30300 kr |
Snitt | 99% | 31100 kr | 31100 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 98% | 23700 kr | 25200 kr |
25-34 | 97% | 28800 kr | 29400 kr |
35-44 | 92% | 31500 kr | 32100 kr |
45-54 | 95% | 33300 kr | 33800 kr |
55-64 | 89% | 33200 kr | 33600 kr |
Snitt | 96% | 29100 kr | 29900 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 98% | 23700 kr | 25200 kr |
25-34 | 97% | 28800 kr | 29400 kr |
35-44 | 92% | 31500 kr | 32100 kr |
45-54 | 95% | 33300 kr | 33800 kr |
55-64 | 89% | 33200 kr | 33600 kr |
Snitt | 96% | 29100 kr | 29900 kr |
About the data
All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.
All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.
Profession Customer service assistant, store has the SSYK code 4222, which we use to match against the SCB database to obtain the latest salary statistics.
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