Cashier, bank, post office

What does a cashier in banking and postal services do? – Tasks and work environment

A cashier in banking and postal services handles daily customer transactions, manages cash, payments, and provides advice on simpler financial services. Common tasks include accepting deposits, making withdrawals, handling payment slips, and assisting customers with questions about their accounts or services. The work environment is characterized by high customer flow, a clear focus on security, and a requirement for precision in every step. The work often takes place in open-plan offices or at dedicated cashier counters, where service skills and efficiency are crucial to meet customer needs professionally.

Salary development over time

Over the past three years, the salary for cashiers in banking and postal services has steadily increased. In 2022, the average salary was 42,500 SEK per month, rising to 44 200 in 2023. The latest figure for 2024 shows a further increase to 47 400 per month, representing a total salary increase of approximately 11.5% during this period. This positive trend can be partly explained by increased demand for qualified personnel in the financial sector and a general focus on improving wages in white-collar jobs. Gender pay gaps remain, with women earning 83% of men's salaries, reflecting ongoing challenges in gender equality within the industry. Regional differences may occur, but wage development has been relatively consistent across the country.

Cashier, banking, postal salary – comprehensive overview

• Average salary: 47 400 SEK/month
• Lowest salary: 40,700 SEK/month (female, private sector)
• Highest salary: 59,900 SEK/month (male, private sector, higher education)
• Hourly wage: 285 SEK
• Women's average salary: 43 600 SEK/month
• Men's average salary: 52 800 SEK/month
• Women earn: 83% of what men do
• Regional differences: Salary levels are generally consistent, but some variation can be seen between cities and smaller towns.

Education and qualifications

To work as a cashier in banking and postal services, a high school diploma with a focus on economics or administration is typically required. Many employers prefer candidates with experience from service roles or similar positions, and internal training or trainee programs are often offered. Some workplaces may require specific certifications in cash handling or basic banking services, but formal requirements vary.

• High school diploma: Economics, commerce, or administration (3 years)
• Internal training: Often provided upon hiring, especially for banking and security roles
• Certifications: Basic courses in cash handling can be advantageous
• Internship: Work-based internships during education are common
• Prerequisites: Attention to detail, customer service skills, and good Swedish language skills

Common benefits and compensations

Benefits for cashiers in banking and postal services often include occupational pensions, wellness allowances, and insurance. Other common perks include subsidized lunches, employee discounts, and opportunities for skills development through internal training. In some cases, performance-based bonus programs linked to customer satisfaction are also offered.

Competition and challenges

The competition for cashier positions in banking and postal services is moderate, with a balanced supply of qualified personnel and available jobs. Challenges in the profession often involve managing a high pace, constant demands for accuracy, and quickly adapting to new digital routines and services. Customer expectations for service and security are high, requiring both professional skill and personal integrity. Digitalization and automation may reduce the need for manual tasks over time, making continuous skill development essential.

Tips for aspiring cashiers in banking and postal services

To succeed as a cashier in banking and postal services, it is good to combine accuracy with a genuine interest in customer service. Being stress-resistant helps handle busy periods, while good communication skills make it easier to explain banking services clearly. Flexibility is vital when new digital tools and routines are introduced, and being technologically curious is an advantage. Demonstrating responsibility and discretion when handling customer information and money is crucial for building trust. Finally, a positive attitude and the ability to quickly adapt to changing tasks are appreciated by colleagues and employers alike.

Key facts about Cashier in banking and postal services

• Education level: High school diploma, often economics/commerce
• Work environment: Office or customer service desk, often high-paced
• Work form: Full-time or part-time, sometimes shifts
• Job openings: 549 nationwide
• Demand: Moderate, with a balanced recruitment situation

Career paths and future prospects

After three to five years in the profession, opportunities open for advancement to more qualified roles within the bank, such as private advisor, team leader, or administrative specialist. Some choose to further their education to become banking advisors or take responsibility for internal training of new staff. The Employment Service's forecast indicates that opportunities for banking clerks are considered moderate and recruitment is in balance. Over five years, demand is expected to remain unchanged, ensuring a stable job market but also requiring continuous skills development to stay competitive.

Frequently asked questions about Cashier in banking and postal services

• What does a cashier in banking and postal services earn?
  - The average salary is 47 400 SEK per month, with variations between 40,700 SEK and 59,900 SEK depending on experience, gender, and sector.
• What education is required to become a cashier in banking and postal services?
  - High school education with a focus on economics, commerce, or administration is most common, often supplemented with internal training.
• Are there significant salary differences between men and women?
  - Yes, women earn on average 83% of men's salaries in the profession.
• What are the future prospects for the profession?
  - Job opportunities are moderate, and demand is expected to remain unchanged over the next five years.
• What personal qualities are important?
  - Attention to detail, customer service skills, stress tolerance, and technical curiosity are especially valuable.
• How many job openings are available in the profession?
  - Currently, there are 549 openings within the banking and postal clerk sector.
• What is the highest and lowest salary for the profession?
  - The highest salary is 59,900 SEK (male, private sector, higher education), and the lowest is 40,700 SEK (female, private sector).