Computer Assistant

What does an IT assistant do? – Tasks and work environment

An IT assistant supports information management and digital documentation within organizations, often at libraries, archives, or administrative departments. Tasks include registration, sorting, digitization of information, database management, and providing service to users and colleagues. The work is usually performed in an office environment with access to modern IT equipment and requires the ability to work systematically and accurately. IT assistants serve as an important link between technology, information, and people, helping ensure that the organization's information flow functions smoothly.

Salary development over time

Over the past three years, the salary for IT assistants has shown a steady and slightly upward trend. In 2022, the average salary was 28,400 SEK per month, increasing to 28 900 in 2023. In 2024, there was a further increase to 30 000, representing a total salary increase of approximately 5.6% over the period. The development reflects increased demand for digital skills and efficient information flows, as well as rising educational levels among workers and competition among employers for talent. Salary growth has been consistent across genders and shows no significant regional differences, indicating that the profession's value and requirements are relatively similar regardless of location.

IT assistant salary – comprehensive overview

• Average salary: 30 000 SEK/month
• Lowest salary: 26,800 SEK (women, government sector), 27,900 SEK (men)
• Highest salary: 32,400 SEK (women, public sector), 31,800 SEK (men)
• Hourly wage: 180 SEK
• Gender differences: Women and men earn the same within this profession
• Regional differences: No significant differences reported

Education and qualifications

To work as an IT assistant, a high school diploma is generally required, preferably with a focus on IT, administration, or information management. Many employers view post-secondary education in library or information science positively, but there are also opportunities for individuals with relevant work experience or shorter courses to establish themselves in the profession. Practical experience with digital systems and strong service skills are especially valuable.

• Formal education: High school diploma with an IT or administrative focus
• Post-secondary studies: Short vocational training in information science (up to 3 years)
• Certifications: Courses in database management and digital tools
• Internships: Internships or trainee periods within libraries, authorities, or companies
• Prerequisites: Usually basic computer skills and good communication skills

Common benefits and compensations

It is common for IT assistants to be offered collective agreement benefits such as occupational pension, wellness allowance, and flexible working hours. Other common compensations include subsidized lunches, remote work options, and training support for further development within the profession. Benefits vary slightly depending on the employer, but the work environment is generally safe and stable with good opportunities for skill development.

Competition and challenges

The job market for IT assistants is characterized by moderate competition, as the demand for digital information management has increased and tasks are becoming more specialized. A challenge is staying updated on new digital systems and processes, which requires continuous skills development. In some regions, the job market may be more limited, especially where larger employers are absent. Since the profession is part of a broad occupational group, there can sometimes be competition for positions from related roles. At the same time, digitalization means tasks are changing rapidly, requiring flexibility and adaptability.

Tips for those wanting to become an IT assistant

To succeed as an IT assistant, it is good to be precise and organized, as much of the work involves handling large amounts of information accurately. Demonstrating service-mindedness and good communication skills facilitates collaboration with colleagues and users. Being curious about new technology and digital tools helps adapt quickly to changes at the workplace. Flexibility is an important trait, as tasks and work environments can vary between organizations. It is also valuable to invest time in shorter courses or training in information management and digital technology to strengthen your skills. Taking the initiative for internships or trainee positions provides valuable work experience and networking opportunities. Finally, being solution-oriented and enjoying working with both independent and team-based tasks is advantageous.

Key facts about IT assistants

• Education level: High school diploma, often supplemented with shorter post-secondary training
• Work environment: Office-based, often in the public sector
• Typical work arrangement: Full-time, with options for flexible hours or remote work
• Demand: 758 available jobs within the profession according to recent statistics
• Salary structure: Equal and gender-neutral

Career paths and future prospects

After a few years of experience as an IT assistant, there are opportunities to advance to more qualified roles such as archivist, IT administrator, or system manager, especially if complemented with further education in information science or IT. Forecasts indicate that demand for personnel in information management and digital administration is expected to remain stable, although no precise assessment exists due to limited statistical data. There are good chances of employment, as the profession overall has 758 available jobs according to current statistics. Digitalization means tasks are evolving, and there are opportunities for those wishing to develop into more technical or specialized roles.

Frequently asked questions about IT assistants

• What is the average salary of an IT assistant?
  - An IT assistant has an average salary of 30 000 SEK per month.
• Are there salary differences between women and men?
  - No, women and men earn the same within this profession.
• What education is required to become an IT assistant?
  - Typically, a high school diploma, preferably supplemented with short post-secondary education in information management or IT.
• What is the job market like for IT assistants?
  - There are 758 available jobs in the profession, indicating strong demand.
• What tasks does an IT assistant perform?
  - Tasks include digital information management, registration, service, and support related to databases and archives.
• What are the highest and lowest salaries in the profession?
  - The highest salary is 32,400 SEK (women, public sector), and the lowest is 26,800 SEK (women, government sector).
• Are there opportunities for career development?
  - Yes, with experience and further education, IT assistants can advance to roles such as archivist or IT administrator.