Administrators, investigators, public administration

What does a case officer in public administration do? – Tasks and work environment

A case officer in public administration is responsible for investigating, preparing, and making decisions on cases related to authorities', municipalities', or regions' activities. Tasks vary depending on the area of operation but often include analyzing laws, regulations, and guidelines, preparing decision bases, and communicating with internal and external stakeholders. The work is primarily carried out in an office environment, where accuracy, integrity, and the ability to handle complex issues are central qualities. This role often involves a fast pace and demands delivering results within set deadlines, while also adhering to extensive regulations and making well-founded decisions.

Salary development over time

The salaries for case officers and investigators within public administration have shown a steady increase over the past three years. In 2022, the average salary was 43,200 SEK, rising in 2023 to 44 700 SEK. In 2024, the salary continued to increase to 46 500 SEK, representing a total increase of approximately 7.6% over the three-year period. This positive trend reflects an increased demand for qualified personnel in the public sector and general wage pressures on the labor market. Employers have also needed to compete for experienced case officers and investigators, which has contributed to gradually raising salary levels. Despite steady development, some gender differences remain, with men earning more on average than women in the profession.

Case officer in public administration salary – complete overview

• Average salary: 46 500 SEK/month
• Lowest salary: 30,200 SEK/month (female, government sector, less than 9 years of education)
• Highest salary: 60,200 SEK/month (male, municipal sector, doctoral degree)
• Hourly wage: 280 SEK/hour (based on 166 hours/month)
• Women earn: 45 300 SEK/month (93% of men's salary)
• Men earn: 48 800 SEK/month
• Regional differences: Salaries may vary between regions, but generally the average is closer to the national average in larger cities.

Education and qualifications

To work as a case officer or investigator in public administration, a university degree is usually required, often in social sciences, law, or economics. Many employers also value experience in qualified investigation work and good analytical skills. Internships within the public sector and advanced knowledge of administrative law are advantageous, as is competence in digital systems and processes.

• Academic degree: Usually a bachelor's (3 years) or master's degree (additional 1–2 years)
• Specialized courses: For example, in administrative law, public economics, or investigation methodology
• Internship or traineeship: Experience from the public sector is highly valued
• Prerequisites: High school diploma and university eligibility
• Tips for choosing: Combine theoretical studies with internships for increased employability

Common benefits and compensations

Case officers and investigators within public administration are often covered by collective agreements that provide security through occupational pension schemes, generous vacation policies, flexitime, and the possibility of remote work. Other common benefits include wellness allowances, skills development, and subsidized lunches. In some cases, extra vacation days and parental pay are also offered.

Competition and challenges

The competition for positions as case officers and investigators in the public sector is considered moderate nationwide, with a recruitment situation characterized by balance. Demand is expected to remain unchanged over the next five years, meaning the labor market is neither oversaturated nor suffering from a shortage of qualified personnel. Challenges in the profession often involve staying updated on changes in legislation and regulations, handling complex cases, and balancing demands for efficiency and legal certainty. Digitalization and increased service requirements for the public also impose new demands on flexibility and adaptability.

Tips for those wishing to become a case officer in public administration

To succeed as a case officer or investigator in public administration, it is beneficial to have an analytical mindset and the ability to quickly understand new regulations. Precision is crucial, as the work often involves making decisions that affect many people. Good communication skills are also important, as the role involves contact with colleagues and external parties. Resilience helps during busy periods and tight deadlines, while an interest in societal issues and political processes enhances job satisfaction and development. Continuing education and staying updated on changes in the public sector provide advantages, as does gaining internships or part-time jobs early during studies.

Key facts about Case Officers, Investigators, Public Administration

• Education level: Usually an academic degree (bachelor's or master's)
• Work environment: Office-based, often project-based work
• Work form: Full-time or part-time, possibility for remote work
• Demand: Moderate, approximately 758 job openings nationwide
• Special skills: Administrative law, social sciences, digital competence

Career paths and future prospects

After three to five years as a case officer or investigator in public administration, there are good opportunities to advance to more qualified specialist roles or take on leadership positions, such as unit manager or project leader. Some choose to specialize further in areas such as law, economics, or organizational development. According to the Swedish Public Employment Service’s forecast for planners and investigators, demand is expected to remain unchanged over the next five years, and the labor market is considered balanced. Digitalization and increased efficiency demands may influence future skill needs and open new career avenues in fields like data analysis and process development.

Common questions about Case Officers, Investigators, Public Administration

• What is the salary of a Case Officer, Investigator, Public Administration?
  - The average salary is 46 500 SEK per month, but it can vary depending on education, experience, and sector.
• What education is required to become a case officer in public administration?
  - Usually, an academic degree in fields such as social sciences, law, or economics.
• What does the gender pay gap look like?
  - Women earn on average 45 300 SEK per month, which corresponds to 93% of men's salaries.
• Is remote work possible?
  - Yes, many employers within the public sector offer flexibility and the possibility to work remotely.
• What career paths are available after a few years in the role?
  - Opportunities include advancing to specialist roles, project managers, or managerial positions within public administration.
• How is the job market for case officers and investigators?
  - The job market is considered balanced with moderate opportunities, and demand is expected to remain unchanged over the next five years.
• How does education level affect salary?
  - Higher education, such as doctoral studies, can lead to higher salaries, especially within municipal sectors.