Vacant job

Located next to the E22, Scandic Kalmar Väst is close to both the airport and central Kalmar. The hotel has a welcoming and cozy atmosphere – a place where you want to be both as a guest and an employee.

Those of us who work here focus on a personal, friendly, and welcoming treatment of our guests, of course, but also towards each other. We always focus on our joint work and pitch in together where needed. By being a team that works with much inspiration and joy, we create fantastic hotel experiences for our guests.

We are now looking for a Shift Leader for Scandic Kalmar Väst.

No matter why the guest comes to us, few things are as appreciated as a friendly face greeting you. As a Shift Leader, you act as a host together with the rest of the hotel team and create a world-class guest experience.

>During your time with us, these areas may vary as you and the business develop. Here, you get to take significant personal responsibility for making the decisions required to satisfy the guest, and the team develops and improves working methods and service as the world around us changes. We are convinced that it is when you get to develop and contribute with all your competence and experience that we exceed the guest's expectations. As a bonus, we have fun at work!

So bring your experience, your commitment, and your way of thinking to us – and contribute to a culture where we really care: about each other, our guests, and our planet. Welcome to Scandic!

What does the role of Shift Leader Front Office entail?

You who work in Front Office are responsible for ensuring our guests receive world-class service. You are the hub of the wheel, ensuring the guest is always in focus. You are the one who goes through the arrival list and pays attention to the details. You solve most things and are a star at turning an unhappy guest into a happy one. The area of responsibility also includes administrative work, security work, and sales work. Work in Front Office involves checking hotel guests in and out, greeting them, and providing the guest with the information they need about their stay. You handle bookings in the Opera Cloud system and manage administrative tasks related to guests and security.

In the role of Shift Leader, in addition to being part of the operations, you have an overall overview of the guest flow and, together with the team, ensure that tasks are prioritized so that the business runs smoothly and guests are satisfied. You lead and distribute the work and handle staffing during your shift. As needed, you train new employees at the hotel and relieve the Front Office Manager with certain administrative tasks.

The hotel is open 24/7, so it is important that you enjoy working in shifts (mornings, afternoons, and weekends).

Your Competence

We would like you to have experience from reception, or alternatively from a leading role within the hotel, restaurant, or other service industry.

For this role, you must have both the ability and willingness to work with a hands-on leadership style. You are confident in your leadership and possess both integrity and sales drive. To fit the role, we also believe you have a well-developed social skill and are capable of handling situations where many different things happen simultaneously. It is very important that you can convey good hospitality to the hotel's guests. You are an attentive and unpretentious team player who takes great responsibility for your tasks and the overall result.

You also have experience and knowledge in working with a computer as a work tool.

Since the work largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. Speaking an additional language is an advantage.

Information about the position:

The position is 75% and involves a temporary assignment of at least 1 year. Start date in October/November.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the final application date, so we ask you to apply as soon as possible.

We look forward to welcoming you to Scandic!

P.S. On our website, you can read more about our culture, what the position entails, and our benefits!

It all starts with you. Working at one of our hotels means being part of a team where care, collaboration, and small everyday moments make a difference. You help create the warm, homely feeling that characterizes Scandic – by being present, here and now, and letting the details count.

Some days go fast, others are more predictable – no day is like the other. But what always remains is the team spirit. You stand up for each other, solve things as they happen, and are proud of delivering quality – even when the pace is high. And when you do, guests don't just want to enjoy their stay – they want to come back.

How we work at Scandic

We are at our best when we work together – across roles, hotels, and teams – and focus on what makes a real difference in everyday life. Our values guide how we act and deliver: Be Pro, Be Bold, Be Caring, and Be You.

If you believe that fantastic hospitality is created through collaboration, consistent quality, and small well-crafted moments, you will feel right at home with us.