Vacant job

Understand the business. Build trust. Create valuable deals.

Customer First is looking for a commercially driven, curious, and adaptable person who enjoys getting to know people, understanding businesses, and solving real-world problems.

You should want to build new customer relationships and deals, but not by pressuring, exaggerating, or presenting a solution before you truly understand the customer.

At our company, a good deal starts with the right questions.

We are looking for someone customers perceive as trustworthy, thorough, meticulous, and engaged. You take initiative, drive the work forward, and keep your promises.

You may be early in your career. What matters is not how long you have worked, but how quickly you learn, how well you understand your strengths and weaknesses, and how much you want to develop.

You will:

• identify organizations where we can create value
• initiate new customer dialogues
• understand the customer's business, goals, and challenges
• see connections between people, processes, systems, data, and economics
• lead meetings, needs analyses, and workshops
• develop solutions together with the customer and our specialists
• calculate business benefits and economic impacts
• drive the process from first contact to decision
• build long-term customer relationships

The commercial result is important. However, the deal should be a consequence of having understood the right problem and created genuine value.

Who we are looking for

You might currently work in consultative B2B sales, business development, Customer Success, project management, business development, or solution consulting.

We believe you:

• enjoy meeting and getting to know new people
• have a clear commercial drive
• take initiative and create your own opportunities
• listen before recommending
• ask thoughtful questions
• work systematically and follow up
• can make complex issues understandable
• have low ego and high ambition
• take responsibility when things go wrong
• want to develop through feedback and genuine responsibility

You need to be able to drive a customer process forward and help the customer make decisions, without recommending something that isn't right.

What we offer

At Customer First, you get to:

• work with AI, technology, data, and business development
• create deals that solve real problems
• meet with leadership and key decision-makers
• work closely with the company's management and specialists
• take significant responsibility early on
• influence both customer solutions and our way of working
• develop towards greater customer responsibility and commercial leadership
• receive a competitive base salary and performance-based compensation

Application

Send your CV and answer the tasks below.

Applications containing only a CV or a generic cover letter will not be considered.

1. Understand the business

Choose a business you know. Describe in max 150 words:

• a significant problem
• the likely cause
• three questions you would ask
• what value an improvement could create

2. Self-awareness

Describe:

• your two greatest strengths
• your two most important areas for development
• what you concretely do to get better

3. Create a new relationship

Choose an organization where Customer First can create value. Describe:

• who you would contact
• how you would make the first contact
• what three questions you would ask

If you move forward

We will then review the tasks together with you.

We want to understand how you think, build trust, take initiative, and view your own development. We also want to ensure that the role fits your strengths and interests.

We are not looking for the best at selling themselves.

We are looking for a commercially minded person who understands businesses, likes people, and builds deals that create genuine value.