Vacant job

We are now looking for a solution-oriented and service-focused Sales Coordinator for our office in Örebro. As a Coordinator, you are the backbone of the sales floor. You ensure that all practical matters run smoothly and frictionlessly, so that our salespeople, Team Leaders, and Coaches can focus 100% on customer calls and sales.

What do we offer you?

At Transcom, we believe that a fun work environment where customers receive the right service will also lead to you enjoying your work. For us, community and development are always in focus, as you as an employee are our most important asset. In addition to a bright, modern workplace and a high degree of freedom for our colleagues, you will also receive:

• Collective agreement and occupational pension
• Wellness allowance
• Nationwide card (Rikskort) to save money at grocery stores/restaurants
• Great career opportunities at a global company
• Fixed base salary and attractive performance-based bonus

About the role

As a Sales Coordinator, you function as the hub in the web at your local site. Your task is to clear obstacles for production and create an attractive and performance-oriented culture that is ambitious, innovative, and results-driven - but always combined with joy and community.

Your daily tasks include driving the sales floor, running competitions, providing support and answering questions, and being the local SPOC (Single Point of Contact) for sales. You act as daily sales support when salespeople have questions about specific campaigns, price lists, or system issues. Furthermore, you are responsible for daily statistics for Team Leaders and Site Lead - simply ensuring what the site needs. You also act on insights from our Sales & Growth Analyst with whom you have close collaboration. You are also the site's link to the client's sales organization.

To succeed in the role, we see that you:

• Are a natural energy spreader and driver: You love the pulse, thrive in the center of the sales floor, and have the ability to pull others along in competitions and activities.
• Are extremely structured and data-interested: You keep track of the numbers, can quickly read statistics, and convey them to the team in a simple and encouraging way.
• Are a non-hierarchical problem solver: You are proactive and solve everything from system issues to practical questions on the spot, always with a smile.
• Have a strong business and culture focus: You understand the balance between pushing for high results and maintaining the family-like joy and community in the team.
• Are communicative and relationship-building: You easily build bridges and trust, whether you are talking to a new salesperson, a Site Lead, or the client's organization.

Qualifications:

• Experience from a sales environment: You have at least 1-3 years of experience driving sales with good results.
• Previous professional experience: 1-3 years of experience working in a leadership role.
• Good administrative skills and numerical understanding: You are comfortable handling daily statistics and reporting.
• Spreadsheet programs & CRM: Good knowledge of Excel/Google Sheets and experience working in CRM and sales systems.
• Languages: Very good communicative skills in Swedish and English, both spoken and written.

Of course, you embody Transcom's values: Outstanding customer experience.

Employment conditions

• Position: Sales Coordinator
• Location: Örebro
• Employment level: 100%
• Collective agreement: Unionen
• Employment type: Permanent employment with a 6-month probationary period
• Start date: As agreed
• Application deadline: 2026-08-14, can be filled before the final application date

About Transcom

Transcom is a global specialist in customer service and customer satisfaction through our extensive network of 90 contact centers in 29 countries in 33 languages. We are driven by innovation and have a passion for helping people solve problems. Additionally, we are one of Sweden's largest employers for young people. At Transcom, we are engaged. With our customers and each other. Every day, someone begins their journey with Transcom. Taking the potential that exists today and transforming it into competence for the future. Being noted for working hard, being a team player, and supporting others. Contributing to positive and lasting changes in their team and in society. That is exactly who we are at Transcom. Here, we care about each other. You are included, just as you are, from day one. With the right mindset, there is no limit to how far we can go together.

We are an employer that offers equal employment opportunities. All qualified applicants will be treated fairly and evaluated based on their merits, without regard to race, color, religion, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by applicable law.