Vacant job

About Us

Do you want to work for an authority that makes a difference in society and offers meaningful and interesting tasks within trade and customs administration? If so, the Swedish Customs Authority (Tullverket) is for you.

The Swedish Customs Authority's operational activities are divided into four departments: control, collection, intelligence, and customs crime.

The Collection Department has a broad mandate within three areas of operation: permits, post-clearance checks, and collection monitoring. The operational work of the Collection Department is carried out within four units with flexible groups that work with the department's entire mandate but are specialized according to operational needs.

We are now looking for case officers for the Collection Department in the West Unit, based in Gothenburg.

About the Position

As a case officer, you will work with several tasks related to permits and collection monitoring, either simultaneously or alternately. The operations are largely demand-driven, requiring flexibility from the case officer and the ability to switch between different tasks. The complexity of the tasks varies, ranging from simpler case handling to independent assessment and investigation based on legislation.

The permit operations involve reviewing and investigating permit applications as well as monitoring already issued permits. Collection monitoring involves ensuring that companies and private individuals comply with customs regulations. This is done, among other things, through checks of customs declarations and settlement notices. The work is carried out both independently and in groups and involves extensive contact with companies, agents, private individuals, and other authorities. Company visits are also part of the role.

The position requires flexibility and problem-solving skills to handle new issues and situations in a changing operation. Developing internal routines and improving working methods is a natural part of the job. Case handling is performed in several systems.

Are you the one we are looking for?

We are looking for you who have:

• A completed vocational qualification (KY) relevant to the position, or at least 60 credits/90 higher education credits within social sciences, forwarding/logistics, law, or economics. Alternatively, relevant work experience of at least 3 years in another public or customs-related operation, and a completed upper secondary education with passing grades in Mathematics B/2, English B/6, and Swedish B/2 or equivalent.
• Relevant work experience
• Experience in investigative work
• Good knowledge of MS Office
• Good ability to express yourself verbally and in writing in Swedish and English
• Swedish driver's license, class B for passenger cars

It is an advantage if you have:

• Customs specialist training or equivalent
• An academic degree in a relevant field
• Experience in independent investigation and case handling from another state authority or public administration
• Experience in customer service and close teamwork
• Experience working in operations dealing with customs administration, such as logistics, forwarding, and international trade
• Experience working within the Swedish Customs Authority
• Good IT skills and experience working with development or management in the IT field
• Experience working with Power BI or other similar analysis tools
• Experience working with business and logistics systems, for example, conducting transaction tests or similar

Personal Qualities

As a person, you are analytical, thorough, and responsible. You can work independently within given frameworks and take initiative. You have social competence, are service-oriented, and have good collaboration skills. The work requires that you can handle large workloads periodically, prioritize what is essential, solve problems, and formulate decisions with high quality.

As an employee of the Swedish Customs Authority, you follow our core values: holistic view, responsibility, and innovation.

During the recruitment process, we will place great emphasis on your personal suitability and qualities.

What We Offer

By working at the Swedish Customs Authority, you have an important role where you contribute to a safe and secure society. We value well-being and learning from each other highly and strive to ensure that you as an employee can maintain a good balance between work and leisure. With us, you get secure employment conditions, and our benefits include health subsidies, subsidized medicines, and good vacation and pension conditions.

Other Information:

Reference number: TV-2026-15797

Location: Gothenburg

Travel and overnight stays are included in the position.

Start date: By agreement.

The employment is permanent and begins with a 6-month probationary period. Individual salary setting applies. When the employment begins, you will undergo basic training that gives you fundamental knowledge of concepts and principles within the management of import and export cargo flows.

To be considered for employment at the Swedish Customs Authority, you must meet high requirements regarding security and confidentiality awareness, suitability, and compliance with current laws. This means you uphold democratic values and the public sector values that apply to the Swedish Customs Authority's operations.

Before a decision on employment is made, you will undergo a drug test and background check. Security clearance with register control according to the Security Protection Act is conducted before employment, as the position is placed in a security class.

The Swedish Customs Authority is a total defense authority, and upon employment, you may be assigned to wartime duties within the Authority.

The Swedish Customs Authority values the qualities brought to the operation by having an even gender distribution and ethnic diversity.

For More Information and Application

Information about the position can be provided by David Linghammar, tel. 031-63 37 35 between July 20–24, and Sandra Rasmusson, tel. 031-63 34 63 from August 5. For questions about the recruitment process, you can call the Swedish Customs Authority's HR support at tel. 060-67 25 85. Union representatives are Tommy Göthlin (OFR-P/TULL-KUST) tel. 031-63 36 95 and Anneli Mannerbjörk (Saco-S) tel. 031-63 37 06.

Your application should consist of a cover letter and a CV/resume. This must be received by the Swedish Customs Authority no later than August 16. You apply via the electronic application form below.

We decline all contact with staffing and recruitment agencies as well as sellers of job advertisements.