Vacant job

About Us

Do you want to work for an authority that makes a difference in society and have meaningful and interesting tasks within trade and customs administration? If so, the Swedish Customs Authority (Tullverket) is for you.

The Swedish Customs Authority's operational activities are divided into four departments: control, collection, intelligence, and customs crime.

The Collection Department has a broad mandate within three areas of activity: permits, post-clearance audit, and collection surveillance. The Collection Department's operational work is carried out within four units with flexible groups that work with the entire department's mandate but are specialized based on the needs of the activity.

We are now looking for case handlers for the Collection Department in Unit West, based in Gothenburg.

About the Position

As a case handler, you can work in parallel or alternately with several tasks within permits and collection surveillance. The activity is largely demand-driven, which requires flexibility from the case handler and the ability to switch between different tasks. The complexity of the tasks varies, from simpler processing to independent assessment and investigation based on legislation.

The permit activity involves reviewing and investigating permit applications as well as monitoring already issued permits. Collection surveillance means that the case handler ensures that companies and private individuals comply with customs regulations. This is done, among other things, through checks of customs declarations and settlement notes. The work is carried out both independently and in groups and involves extensive contact with companies, agents, private individuals, and other authorities. Company visits occur.

The position requires flexibility and problem-solving skills to handle new issues and situations in a changing activity. Developing internal routines and improving working methods is a natural part of the work, as is implementing new regulations when they become relevant. Processing is performed in several systems.

Are You the One We Are Looking For?

We are looking for you who have:

• An academic degree of at least 120 credits or 180 ECTS in the fields of statistics and data analysis, economics, law, logistics, or social and political science. Foreign academic degrees must correspond to Swedish standards with a certificate issued by the Swedish Council for Higher Education.
• Current and relevant work experience of at least 3 years.
• Experience in investigative work.
• Good knowledge of MS Office.
• Good ability to express yourself in speech and writing in Swedish and English.
• Swedish driver's license, class B for passenger cars.

It is meritorious if you have:

• Customs Specialist Education or equivalent.
• Experience working in activities involving customs administration, such as logistics, forwarding, and international trade.
• Experience in independently investigating and processing cases from another state authority or public administration.
• Experience in customer service and close teamwork.
• Experience working within the Swedish Customs Authority.
• Good IT skills and experience working with development or management in the IT field.
• Experience working with and analyzing data sets.
• Experience reading and interpreting legislation.
• Experience working with Power BI or other similar analysis tools.
• Experience working with business and logistics systems, for example, conducting transaction tests or similar.

Personal Qualities

You are an analytical and development-oriented person with a good ability to investigate, interpret regulations, and formulate well-founded decisions. You can quickly grasp complex information, work in a structured and legally secure manner, and have an interest in developing working methods and digital support. You are curious, learn new systems quickly, and see opportunities to create more efficient processes. The work requires that you can handle large workloads periodically, prioritize the essential, and solve problems both independently and together with others.

As an employee of the Swedish Customs Authority, you follow our core values: holistic view, responsibility, and innovation.

During the recruitment process, we will place great emphasis on your personal suitability and qualities.

We Offer You

By working at the Swedish Customs Authority, you have an important task where you contribute to a safe and secure society. We value well-being and learning from each other highly, and we strive for you as an employee to have a good balance between work and leisure. With us, you get secure employment conditions, and our benefits include health care subsidies, subsidized medicines, and good vacation and pension conditions.

Other Information:

Reference number: TV-2026-15803

Location: Gothenburg

Travel and overnight stays are included in the position.

Start date: By agreement.

The employment is permanent and begins with a 6-month probationary period, and individual salary setting applies. When the employment begins, you will undergo basic training that gives you a basic understanding of concepts and principles within the management of import and export goods flows.

To be considered for employment at the Swedish Customs Authority, you must meet high demands regarding security and confidentiality awareness, suitability, and compliance with current laws. This means you uphold democratic values and the state values that apply to the Swedish Customs Authority's operations.

Before a decision on employment, you will undergo a drug test and background check. Security clearance with register control according to the Security Protection Act is conducted before employment, as the position is classified.

The Swedish Customs Authority is a total defense authority, and upon employment, you may be assigned to wartime duties within the Swedish Customs Authority.

The Swedish Customs Authority values the qualities brought to the operation by having an even gender distribution and ethnic diversity.

For More Information and Application

Information about the position can be provided by David Linghammar, tel. 031-63 37 35 between July 20–24, and Sandra Rasmusson, 031-63 34 63 from August 5. For questions about the recruitment process, you can call the Swedish Customs Authority's HR support at tel. 060-67 25 85. Union representatives are Tommy Göthlin for OFR-P/TULL-KUST, 031-63 36 95, and Anneli Mannerbjörk for Saco-S, tel. 031-63 37 06.

Your application should consist of a cover letter and a CV/resume. This must reach the Swedish Customs Authority by August 16 at the latest. You apply via the electronic application form below.

We decline all contact with staffing and recruitment agencies as well as sellers of job advertisements.