Vacant job

Are you ready to take the next step in your IT career and take full responsibility in a broad role? With our client, you will have the opportunity to work closely with the business, provide support, and help build the structures for the future IT environment. This is the perfect role for you if you thrive in a service-oriented position and want to make a real difference in everyday operations!

About the Role

This is a direct recruitment position, meaning the recruitment process is handled through Academic Work, but you will be employed directly by the client company.

Our client is a growing company with approximately 50 employees. Although the company does not currently have a formal IT department, you will become part of a broader and tight-knit Operations team consisting of seven colleagues. In this role, you will be the company's first dedicated IT resource, taking broad responsibility for ensuring a stable and well-functioning IT environment. You will work closely with the business and be a key figure in structuring IT operations moving forward.

The role is operational and varied, combining daily support with longer-term improvement projects.

What We Offer

• A broad and developmental role with significant autonomy
• The opportunity to build and influence the IT structure from the ground up
• A family-like and entrepreneurial work environment in newly renovated offices centrally located on Östermalm
• A company in strong growth where you stay close to the business operations
• Benefits such as office breakfast, social activities, and an annual bonus

Key Responsibilities

In the role of IT Technician, you will work broadly within IT support and administration. Your main responsibilities include:

• Providing first-line support to colleagues regarding computers (PC/Mac), phones, and peripheral equipment
• Managing procurement, installation, and lifecycle of hardware such as computers and mobile devices
• Ensuring new employees have the correct equipment and permissions from day one
• Managing subscriptions and inventory of IT equipment
• Documenting and developing IT routines and simpler policies
• Working with basic IT security
• Supporting practical office-related tasks, such as setting up workstations and meeting room technology

You will also collaborate with an external IT partner for more complex issues.

Who We Are Looking For

• Post-secondary education in IT, such as networking or support
• Approximately 1–3 years of experience in IT support
• Proficient in working with both hardware and software
• Fluent in Swedish (written and spoken) and good command of English

Merits

• Experience in creating simpler IT routines or working in a broad role within a smaller organization.

Personal Qualities for Success

• Service-oriented and enjoys helping others
• Pedagogical and able to explain technology in a simple way
• Self-motivated and proactive
• Structured with a good ability to create order

Our Recruitment Process

This recruitment process is handled by Academic Work, and our client requests that all questions regarding the position be directed to Academic Work.

We conduct ongoing selection and will remove the advertisement once a sufficient number of candidates have reached the final stage of the recruitment process. A CV is required when applying. The recruitment process includes two selection tests: a personality test and a cognitive ability test. These tests are tools to help identify the candidate with the highest potential for the role, as well as to promote equality, diversity, and a fair recruitment process. Please clearly motivate in your application why you are interested in this position.