Vacant job

Do you want to combine technical expertise in water and wastewater management (VA) with a customer-facing role? This could be your next challenge. Pollex is growing and is now looking for a Customer Manager for maintenance services and trenchless solutions for pipe renewal in Stockholm/Mälardalen. Apply today!

About the Customer Manager role

As a Customer Manager, you are responsible for sales by building and developing long-term relationships with both new and existing customers within municipalities, industry, and private companies. You work towards set goals and plan your own daily routine, which includes proactive customer handling, meeting scheduling, site visits, participation in trade fairs, as well as coordination and follow-up. Your main task is to help customers succeed with trenchless solutions and efficient maintenance. Through customer meetings, you create new business opportunities and spread knowledge about Pollex's approach to maintenance, investigation, and renewal of water and wastewater networks. A perfect role for you who wants to work closely with customers, take personal responsibility, and develop together with Pollex.

The role involves travel within Stockholm and Mälardalen, including a few hotel nights per year. You are based at the office in Södertälje and report to the Sales and Marketing Manager.

Main responsibilities:

• Long-term and proactive sales work
• Customer contact – handling, planning, coordination, information
• Train existing as well as new customers about Pollex's approach to maintenance, investigation, and renewal of water and wastewater networks
• Administrative tasks
• Participate in and plan for trade fairs

Are you our new Customer Manager?

To succeed in the role, we see that you have good technical knowledge within water and wastewater management (VA) as well as a strong focus on creating a positive customer experience. You have a good ability to build and develop relationships and thrive in a goal-oriented role where you can work both independently and together with others. As a person, you are structured and have a high ambition to deliver high-quality work that you are proud of. We place great emphasis on your personal qualities.

We are looking for someone with the following experience and qualifications:

• Industry knowledge within water and wastewater management (VA), e.g., in a role as a pipe technician, foreman, water and wastewater engineer, or within sales
• Valid driver's license (Category B)
• Good computer skills
• Very good communicative skills in Swedish, both verbal and written

About Pollex

Pollex currently has approximately 140 employees and a turnover of approximately 500 million SEK. We specialize in renewal, cleaning, and maintenance of municipal and private pipe networks. We work regularly in 220 of Sweden's 290 municipalities.

Since 2021, Pollex has been part of No Dig Alliance (NDA), an alliance for trenchless pipe renewal. NDA strives to be the leading player in the Nordics in trenchless technology, with the industry's best and most competent employees. For our employees, this means security and good opportunities for development.

Contact details and application

This recruitment is carried out in collaboration with Isaksson Rekrytering & Bemanning AB. If you have questions about the position, you are welcome to contact the responsible recruitment consultant: Frida Lundqvist at 073-526 33 29 or [email protected]. Please submit your application today as we are working continuously with selections and interviews. We do not accept applications via email.