Vacant job

As a leader in inspection, testing, and certification, our vision is to ensure that products, assets, and technologies are safe, secure, and sustainable – our role is to give people confidence. DEKRA ensures safety, security, and sustainability in three central areas of life – on the road, at work, and at home.

Want to know more about us? Visit our website or get in touch; we are happy to tell you more.

Do you want to work in a role that combines customer dialogue and business support? Do you thrive on creating structure, driving work forward, and contributing to business opportunities? We are now looking for an engaged and structured inside sales representative with a focus on sales support and project management. The role is new, and you will have the opportunity to influence, develop working methods, and help shape the function moving forward!

About the role

As an inside sales representative, you work operationally and play a key role in supporting the sales process through customer contact, lead management, and administration. You work closely with business managers and internal support functions to ensure that business opportunities are handled in a structured, efficient, and process-compliant manner.

Your main responsibilities

You are responsible for managing, monitoring, and project managing tenders, as well as compiling and administering documentation for business managers. You coordinate information from internal support functions and ensure that materials are of high quality and that established deadlines are met.

The role also involves handling incoming leads and ensuring that business opportunities are progressed professionally. This includes qualifying leads, making initial customer contact via phone, and ensuring that documentation and information are complete before handover to the responsible sales function. Additionally, you will contribute to our business follow-up processes.

In addition, you will support the planning and execution of campaigns through mailings, customer contact, and follow-up.

You work with several digital systems and are responsible for keeping documentation, routines, and templates up to date.

We are looking for someone who

• Has experience in inside sales, customer service, or administrative sales
• Is comfortable with digital systems and confident working with multiple digital tools
• Is structured and detail-oriented
• Has strong administrative skills and enjoys order and follow-up
• Can easily read, understand, and summarize information
• Communicates clearly and professionally, both verbally and in writing
• Is service-oriented and collaborative
• Has an understanding of AI and how modern system support can be used in work
• Fluent in Swedish and English, both spoken and written
• Contributes positive energy and fosters good teamwork

We believe in diversity and inclusion and aim to recruit employees with different perspectives, experiences, and competencies.

We offer

• A varied role with many touchpoints and the opportunity to influence working methods and development.
• An stimulating work environment with good opportunities for personal development within our various business areas.
• Ongoing internal training.
• A strong team spirit and solid support from colleagues.
• Engaged and secure leadership.
• Work-life balance.
• Pension, wellness allowance, and benefits package from Benefits.

Location: Gothenburg

If you have questions about the position, please contact Section Manager Inside Sales, Niklas Östberg, contact details below. Selection is ongoing, and the position may be filled before the application deadline.

We look forward to receiving your application!

Contact Person

Niklas Östberg

[email protected]

+46 10-455 12 57