Vacant job

In this role with our client, you will hold a key position in an international company where customer relations, business support, and order flows are crucial to the overall success. Here, you will work closely with customers, the sales organization, and internal functions in an operation where precision, delivery security, and professional service are at the center.

You will become an important part of the customer dialogue and serve as a support to the sales team, where quick feedback, structure, and business acumen are decisive for success. This role suits you if you thrive in a coordinating function with many contact points and where you take significant responsibility for creating a smooth flow between the customer, sales, and organization.

Does this sound interesting? Apply for the role of Sales Coordinator.

About the Role

As a Sales Coordinator, you are responsible for supporting the sales organization by managing the entire customer order journey – from first contact to delivery and follow-up. You ensure that orders are registered correctly, tracked, and delivered as planned, while maintaining continuous dialogue with customers and internal functions.

The role is broad and involves close collaboration with sales, production planning, and logistics to create efficient and stable flows. You also handle quote support, invoice inquiries, complaints, and discrepancies, ensuring that customer and order data is accurate and up-to-date in the business system.

An important part of the job is contributing to the improvement and development of processes and working methods, where you actively participate in creating even more efficient flows and an even better customer experience.

Examples of responsibilities:

• Order receipt, registration, and follow-up of customer orders
• Support to the sales organization in daily work
• Handling customer inquiries via phone and email
• Quote support and follow-up in the business process
• Invoicing and handling invoice-related questions
• Complaint handling and follow-up of discrepancies
• Coordination between customer, sales, production, and logistics
• Follow-up of deliveries and changes in orders
• Database maintenance and ensuring correct data in the system
• Contribute to the improvement of routines and working methods
• Active collaboration within the team and with other functions

The position is located in the Gothenburg area. The work is scheduled on weekdays with flexible hours.

About You

We are looking for you who thrive in a structured and service-oriented role where you can combine administration, communication, and business support in a fast-paced environment. You are meticulous, responsible, and have a natural sense of order and quality in your work.

You are good at collaborating and thrive in an environment where many contact points meet, both internally and externally. You are confident working independently, take responsibility for your tasks, and have the ability to drive your work forward even when conditions change.

To succeed in the role, we would like you to have good knowledge of Swedish and English, both spoken and written, as well as good system proficiency. Experience with business systems is an advantage. You understand order flows, sales processes, and customer service, and enjoy handling multiple parallel tasks simultaneously.

As a person, you are service-oriented and solution-focused, with confidence in your communication and a natural ability to build trust. You are structured and meticulous, yet flexible and adaptable when the pace changes. You have a business-minded approach in dialogue with both customers and colleagues, and you actively contribute to the team with energy, responsibility, and a willingness to collaborate.

About the Company

Our client is an international company with a strong market position in its industry. The operations are characterized by quality, innovation, and a clear customer focus, where long-term relationships and efficient flows are central to success.

Employment Conditions

Direct recruitment to the client and permanent employment
Employment level: 100%
Location: Gothenburg area

Apply Now!

In this recruitment, the client company collaborates with Delve Interim & Search. Feel free to contact Linus Erwander at [email protected] for more information. When you apply, we ask you to answer a few short questions. You will then be updated continuously regarding any next steps in the process. Since interviews and selections are conducted continuously, we ask you to send your application as soon as possible. We look forward to receiving your application!